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UNKNOWN ERROR (1).

 
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microshnik
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PostPosted: Thu Apr 06, 2017 6:17 pm    Post subject: UNKNOWN ERROR (1). Reply with quote

I missed bidding on two items that ended within the last hour with status "UNKNOWN ERROR (1)." There's a "View Error" button that opens a popup window with the useless message "Error log not found. Please contact Gixen support (3)." Any idea what's going on with this?
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microshnik
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PostPosted: Thu Apr 06, 2017 6:21 pm    Post subject: Reply with quote

New development: I had another snipe for an item that ended as I was composing my previous post, and while I lost fair and square (the bid shot way over my snipe), it also has an error status: EBAY ERROR: LOGIN TIMEOUT (1). Combine this with being unable to add snipes for current listings and it looks like Gixen is having a meltdown. Help!
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mario
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Joined: 03 Oct 2006
Posts: 6287

PostPosted: Fri Apr 07, 2017 2:31 am    Post subject: Reply with quote

My apology, there was a network issue around that time that caused this. It lasted for about an hour.
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microshnik
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PostPosted: Fri Apr 07, 2017 3:49 am    Post subject: Reply with quote

Yipes! It does seem to be working smoothly again. Thank you for the update and all your hard work!
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