Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

UNKNOWN ERROR (3) No snipe issued

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
d0dk3
Guest





PostPosted: Mon Oct 10, 2016 10:24 pm    Post subject: UNKNOWN ERROR (3) No snipe issued Reply with quote

Hi there,

unfortunately 2 of my snipes came back with this error - UNKNOWN ERROR (3) - although the high bid was less than I offered. Happened yesterday and today.
Using gixen free service, sniping on ebay.de
What could be the problem?
THX
Back to top
d0dk3
Guest





PostPosted: Mon Oct 10, 2016 10:26 pm    Post subject: Re: UNKNOWN ERROR (3) No snipe issued Reply with quote

d0dk3 wrote:
Hi there,

unfortunately 2 of my snipes came back with this error - UNKNOWN ERROR (3) - although the high bid was less than I offered. Happened yesterday and today.
Using gixen free service, sniping on ebay.de
What could be the problem?
THX


I just add some more details:
user ID: d0dk3
item numbers: 322286208707 and 131963582286
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5647
Location: Bristol, UK

PostPosted: Tue Oct 11, 2016 2:31 am    Post subject: Reply with quote

Do you have the Target set to be the German site, on the Gixen Settings page that comes up when you push the 'Settings' button near the top of the page, after you have logged in ?
_________________
Mark
Back to top
View user's profile Send private message
d0dk3
Guest





PostPosted: Tue Oct 11, 2016 4:50 am    Post subject: Reply with quote

Yep target site set to Germany
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5647
Location: Bristol, UK

PostPosted: Tue Oct 11, 2016 4:54 am    Post subject: Reply with quote

Ok,

Is this happening for every snipe, as it ends, or just a few of them?

Have you tried placing any manual bids on ebay.de recently?
_________________
Mark
Back to top
View user's profile Send private message
d0dk3
Guest





PostPosted: Tue Oct 11, 2016 6:25 am    Post subject: Reply with quote

Well, it happened for the last 2 auctions I added to gixen.
Manual bids are working fine for me on ebay.de
Back to top
d0dk3
Guest





PostPosted: Tue Oct 11, 2016 6:31 am    Post subject: Reply with quote

Printscreen

[img]postimg.org/image/askxw1rrx/[/img]
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5647
Location: Bristol, UK

PostPosted: Tue Oct 11, 2016 8:08 am    Post subject: Reply with quote

Does it give you more information when you push the 'View Error' button?
_________________
Mark
Back to top
View user's profile Send private message
d0dk3
Guest





PostPosted: Tue Oct 11, 2016 8:49 am    Post subject: Reply with quote

Nope, it just redirects me to to an ebay windows with a captcha and then to my.ebay.de

[img]postimg.org/image/ltxyd2mox/[/img]
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5647
Location: Bristol, UK

PostPosted: Wed Oct 12, 2016 3:28 am    Post subject: Reply with quote

Right.

So, it looks like this is exactly the same issue as others have posted about recently with extra Captcha screens being displayed by Ebay, as shown when you push the 'View Error' button, as discussed on the other recent threads, like this one:

http://www.gixen.com/forum/viewtopic.php?t=8111

and resolved by Mario yesterday.

The only difference being that Gixen is not recognising the page as one requiring a verification code, and setting the status accordingly, when it is presented to it in German.
_________________
Mark
Back to top
View user's profile Send private message
d0dk3
Guest





PostPosted: Wed Oct 12, 2016 5:08 am    Post subject: Reply with quote

Thanks Cupid, I give it a try and keep you informed. Cheers!
Back to top
d0dk3
Guest





PostPosted: Wed Oct 12, 2016 10:43 am    Post subject: Reply with quote

Just tested, works again great. THX
Back to top
BADBOB2219
Guest





PostPosted: Mon Oct 17, 2016 10:23 am    Post subject: UNKNOWN ERROR (3) Reply with quote

Just got the (UNKNOWN ERROR (3)) two times today, whats up? When I click on the view error it goes to the ebay sign in window. Both snipes were over the selling price. This is on the US site.

Thanks
Bob
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6262

PostPosted: Mon Oct 17, 2016 10:34 am    Post subject: Reply with quote

Bob,

There was an issue a few days ago that allowed users to log in with incorrect credentials. Snipes scheduled under the correct credentials would not be visible, but snipes scheduled under the incorrect credentials would fail, sometimes with "unknown error", which is really another login screen Gixen didn't expect.

Please verify your ebay credentials on eBay and then log back in to Gixen. That should resolve the issue.
Back to top
View user's profile Send private message Send e-mail
BADBOB2219
Guest





PostPosted: Mon Oct 17, 2016 11:22 am    Post subject: UNKNOWN ERROR (3) Reply with quote

Hey M,

Not exactly sure what you mean by credentials? Before I posted I did a manual bid with no problem and no extra sign in screen. I did have snipes before / between / and after the two errors all within about 10 minutes. I assume the others were Ok it just says bid under asking price.

Thanks
Bob
PS: my user name is over 10 years old and my last password change was like 6 months ago or so. I guess thats what you mean by credentials?
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5647
Location: Bristol, UK

PostPosted: Tue Oct 18, 2016 2:53 am    Post subject: Reply with quote

Bob,

You will need to provide Mario with the Ebay item numbers if you want him to look at specific auctions. If you do not wish to post them here you can revert to email at the support address given on the 'Contact' tab above. Please include your Ebay id in all emails.
_________________
Mark
Back to top
View user's profile Send private message
BADBOB2219
Guest





PostPosted: Tue Oct 18, 2016 6:43 am    Post subject: UNKNOWN ERROR (3) Reply with quote

Ok these are the two that got the error : 152279982465 and 152279982580

Thanks
Bob
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 5647
Location: Bristol, UK

PostPosted: Tue Oct 18, 2016 10:59 am    Post subject: Reply with quote

I see both are with the same seller, have you ever won any auctions from that seller?
_________________
Mark
Back to top
View user's profile Send private message
BADBOB2219
Guest





PostPosted: Tue Oct 18, 2016 12:26 pm    Post subject: UNKNOWN ERROR (3) Reply with quote

Yes I won 2 things in the last week (before the errors) and 1 thing today from that seller. So now it seems to be working. I just never seen that error before.

Thanks
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2015 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.