Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

Search found 5199 matches
Gixen.com Forum Index
Author Message
  Topic: EBay Item #143132213567
Cupid

Replies: 1
Views: 52

PostForum: Support   Posted: Thu Feb 21, 2019 6:53 am   Subject: EBay Item #143132213567
If you look at the bids page [url=https://www.ebay.com/bfl/viewbids/143132213567]here you can see that the winning bid has 'Best Offer' in front of it.

This means the seller decided to accept an of ...
  Topic: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Cupid

Replies: 3
Views: 79

PostForum: Support   Posted: Thu Feb 21, 2019 6:46 am   Subject: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
In that case I agree it is odd for Ebay to be asking for extra information at this stage.

I can only guess, perhaps this item is a higher value than those you normally bid on ?

Nonetheless the r ...
  Topic: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Cupid

Replies: 3
Views: 79

PostForum: Support   Posted: Tue Feb 19, 2019 12:45 pm   Subject: EBAY WOULD NOT ACCEPT GIXEN BID WHY?
Ebay are demanding you give them more information before they allow you to bid on more items.

I presume that you have not bought very much using this Ebay account ?

I advise people to use a new ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 335

PostForum: Support   Posted: Thu Feb 14, 2019 1:27 pm   Subject: Address restriction
Changing the shipping address isn't a realistic option for the vast majority of Ebay users though.

So, it's quite an unusual circumstance that you are complaining about which requires, first that ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 335

PostForum: Support   Posted: Thu Feb 14, 2019 7:08 am   Subject: Address restriction
Gixen limitation

As explained earlier in this thread, it really isn't, it's just how Ebay works, and they are the ones providing sellers with the ability to block bids from accounts with shipping ...
  Topic: new name and id, now gixen membership not recognized.
Cupid

Replies: 2
Views: 151

PostForum: Support   Posted: Thu Feb 14, 2019 4:09 am   Subject: new name and id, now gixen membership not recognized.
Have you tried using the Mirror transfer form, available from the Settings page, in order to transfer your subscription from your old to your new account ?
  Topic: Gixen API?
Cupid

Replies: 1
Views: 119

PostForum: Support   Posted: Thu Feb 14, 2019 4:05 am   Subject: Gixen API?
There are some interfaces that Mario developed, mainly used by those that have developed Apps for all to use.

I think personal access is restricted these days, whether or not you have a Mirror subs ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 335

PostForum: Support   Posted: Wed Feb 13, 2019 3:10 am   Subject: Address restriction
I generally avoid this issue by only searching for things on my home site.

Things that sellers refuse to send to your shipping address from abroad don't generally appear there even when you ask for ...
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 1289

PostForum: Support   Posted: Tue Feb 12, 2019 12:17 pm   Subject: Gixen current price not the same as ebay
The browsers refresh button here on the website doesn't trigger Gixen to refer back to Ebay for prices. If it did that you'd find the resources required to do that would make the website completely un ...
  Topic: Address restriction
Cupid

Replies: 9
Views: 335

PostForum: Support   Posted: Tue Feb 12, 2019 12:02 pm   Subject: Address restriction
You really wouldn't have had a different outcome had you placed a bid manually.

There is a difference between not setting up the postage options which many sellers do, but still allows you to bid a ...
  Topic: New Target settings for eBay country sites
Cupid

Replies: 11
Views: 1554

PostForum: Announcements   Posted: Tue Feb 12, 2019 3:15 am   Subject: New Target settings for eBay country sites
Or is there a difference between not offering shipping to a country, and "restricting" it as you say?

Yes there is, the first is just an omission in setting the cost, which is also the de ...
  Topic: New Target settings for eBay country sites
Cupid

Replies: 11
Views: 1554

PostForum: Announcements   Posted: Mon Feb 11, 2019 10:32 am   Subject: New Target settings for eBay country sites
"Item cannot be purchased. Item cannot be purchased. Seller does not provide shipping to the country or region of your primary shipping address."

This is a different problem from that dis ...
  Topic: \"Add to Gixen\" button on ebay
Cupid

Replies: 2
Views: 183

PostForum: Support   Posted: Mon Feb 11, 2019 10:17 am   Subject: \"Add to Gixen\" button on ebay
The support thread for the Chrome version of this browser extension is [url=http://www.gixen.com/forum/viewtopic.php?t=9102]here, in the Announcements area of this forum.
  Topic: change to different ebay account
Cupid

Replies: 1
Views: 165

PostForum: Support   Posted: Mon Feb 11, 2019 10:14 am   Subject: change to different ebay account
First you need to log in here on the web interface, by entering your Gixen credentials and pushing the 'Log in Now' button.

Then it's one of the buttons below the tabs and above any snipes you have ...
  Topic: Newbie -How bids work
Cupid

Replies: 1
Views: 188

PostForum: Support   Posted: Mon Feb 11, 2019 10:12 am   Subject: Newbie -How bids work
This is a very common question, so I'd be surprised if it wasn't already covered on the FAQ page, but perhaps not ?

The way Ebay works, no matter what you bid you only ever pay at most one bid incr ...
  Topic: I won with maximum bid, the previous bid was much lower
Cupid

Replies: 4
Views: 201

PostForum: Impressions   Posted: Mon Feb 11, 2019 10:07 am   Subject: I won with maximum bid, the previous bid was much lower
Yes, there was a reserve.

If you look on the bidding page near the top below 'Winning bid: ÂGBP 120.00' it says 'Reserve met', that's how you can tell.
  Topic: I won with maximum bid, the previous bid was much lower
Cupid

Replies: 4
Views: 201

PostForum: Impressions   Posted: Sun Feb 10, 2019 4:41 am   Subject: I won with maximum bid, the previous bid was much lower
Please can you tell us the auction number, without that it's very hard to say for sure.

My best guess at this point is that perhaps the seller had a reserve on the auction of 120.

Unless you exa ...
  Topic: Settings tab location
Cupid

Replies: 1
Views: 205

PostForum: Support   Posted: Sat Feb 09, 2019 8:07 am   Subject: Settings tab location
It isn't a tab. First you need to log in (so that Gixen knows which account the Settings want to change apply to) then it is a button just below the tabs.
  Topic: Unable to bid - error msgs
Cupid

Replies: 3
Views: 314

PostForum: Support   Posted: Fri Feb 08, 2019 5:27 am   Subject: Unable to bid - error msgs
You're welcome, thanks for letting us know that together we have managed to get to the point where your issue is resolved.
  Topic: Unable to bid - error msgs
Cupid

Replies: 3
Views: 314

PostForum: Support   Posted: Fri Feb 08, 2019 4:08 am   Subject: Unable to bid - error msgs
There are many recent threads about this issue.

Perhaps one of the oldest and therefore most complete is [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this one.
  Topic: international bids
Cupid

Replies: 2
Views: 243

PostForum: Support   Posted: Fri Feb 08, 2019 4:04 am   Subject: international bids
As on Ebay, all bids are in the currency of the auction, so for the ornamental bird the amount you enter is pounds stirling.

If you can add the snipe then Gixen should be able to place the bid, but ...
  Topic: gixen subscription
Cupid

Replies: 3
Views: 395

PostForum: Support   Posted: Fri Feb 08, 2019 3:50 am   Subject: gixen subscription
Your Gixen Mirror Subscription Status is entirely different from your ebay authorization, you need to look slightly further down the Settings page.

There is no cost involved in renewing your Ebay a ...
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 425

PostForum: Support   Posted: Fri Feb 08, 2019 3:44 am   Subject: Ebay authorization to use Gixen
Don't put GBP (or any currency) into the bid box, only numbers to two decimal places are accepted.

Bid amounts are always in the currency of the auction, as on Ebay.
  Topic: ebay authorization expiration ??
Cupid

Replies: 24
Views: 1996

PostForum: Support   Posted: Thu Feb 07, 2019 11:57 am   Subject: ebay authorization expiration ??
You only need to authorise Gixen to be able to bid on your behalf once, from the Gixen Settings page, it then applies to auctions on all Ebay sites.
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 425

PostForum: Support   Posted: Thu Feb 07, 2019 11:54 am   Subject: Ebay authorization to use Gixen
As Mario says, if you are able to bid on it you really should be able to add it as a snipe to Gixen.

What exactly is the error message you are getting now when you try to add it ?
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 425

PostForum: Support   Posted: Thu Feb 07, 2019 9:16 am   Subject: Ebay authorization to use Gixen
If it's rejected because of your location you would need to change your account to have a shipping address that the seller does allow, that would appear at this point to be only those in the United Ki ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 4649

PostForum: Support   Posted: Thu Feb 07, 2019 7:57 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
This is standard operation and also conforms with Ebays bidding rules, also discussed earlier on this very thread.

It is a case of not meeting the bid increment, as linked to on the [url=https://ww ...
  Topic: Current status of the 2 min. group win limitation?
Cupid

Replies: 2
Views: 224

PostForum: Support   Posted: Thu Feb 07, 2019 4:18 am   Subject: Current status of the 2 min. group win limitation?
I haven't seen anything to indicate that less than 2 minutes is guaranteed to work, sorry.
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 335

PostForum: Support   Posted: Thu Feb 07, 2019 4:12 am   Subject: ebay gixen button
It doesn't just magically appear, you must install the Autosnipe extension first, and you must have done so for the computer where you have the buttons, or someone else did it for you, perhaps you for ...
  Topic: Ebay authorization to use Gixen
Cupid

Replies: 8
Views: 425

PostForum: Support   Posted: Wed Feb 06, 2019 2:28 pm   Subject: Ebay authorization to use Gixen
Please check that it has been updated on the Settings page (second section) and if not try to do it again.

I would also suggest logging off and then back on again just to reset everything.

You m ...
  Topic: Error. Can’t put any bids in.
Cupid

Replies: 1
Views: 197

PostForum: Support   Posted: Wed Feb 06, 2019 2:06 pm   Subject: Error. Can’t put any bids in.
I think this issue has perhaps been discussed most on [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this thread though there are quite a few others recently, if you search the forum for your er ...
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 335

PostForum: Support   Posted: Wed Feb 06, 2019 1:58 pm   Subject: Re: ebay gixen button
I think it has more to do with ebay than anything else, but there is no option on my ebay account for gixen.

This doesn't make a lot of sense to me, sorry. I have assumed we are talking about the A ...
  Topic: ebay gixen button
Cupid

Replies: 6
Views: 335

PostForum: Support   Posted: Wed Feb 06, 2019 9:41 am   Subject: ebay gixen button
It's not likely to be due to differences in location, it's far more likely to be due to a difference in the installation.

If I were you, I'd continue looking for differences between the two compute ...
  Topic: Error occurred. Please try again.
Cupid

Replies: 8
Views: 1326

PostForum: Support   Posted: Tue Feb 05, 2019 5:21 am   Subject: Error occurred. Please try again.
Is machineguncharlie88 your Gixen id?

Please can you indicate how many consecutive times you have tried to log in and have had this error ? Is it immediately after you press the 'Log in Now' button ...
  Topic: Gixen did not send bid???
Cupid

Replies: 1
Views: 139

PostForum: Impressions   Posted: Mon Feb 04, 2019 4:16 am   Subject: Gixen did not send bid???
What status was given to the snipe by Gixen for the auction where a bid was not registered, after the auction had completed ?
  Topic: Error re-authorizing gixen on Ebay
Cupid

Replies: 2
Views: 284

PostForum: Support   Posted: Sun Feb 03, 2019 3:55 am   Subject: Error re-authorizing gixen on Ebay
Has Ebay sent you any messages that might be relevant to this ?
  Topic: gixen subscription
Cupid

Replies: 3
Views: 395

PostForum: Support   Posted: Fri Feb 01, 2019 3:36 am   Subject: gixen subscription
On the Settings page what does Gixen report as the status and expiry dates of both your Gixen subscription and your Ebay authorisation ?

Both are reported close to the top of that page, not having ...
  Topic: Error: \"eBay authorisation token status: could not ob
Cupid

Replies: 6
Views: 475

PostForum: Support   Posted: Wed Jan 30, 2019 4:19 am   Subject: Error: \"eBay authorisation token status: could not ob
OK,

Mario will need to look into that; if he does not respond to this thread please email him direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above, pl ...
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 635

PostForum: Support   Posted: Wed Jan 30, 2019 4:10 am   Subject: eBay authorization expiration - alert possible?
It shows as "WON".

Because of the way the software is implemented, I don't think it is possible for Gixen to get to that status without first successfully placing a bid.
  Topic: Error: \"eBay authorisation token status: could not ob
Cupid

Replies: 6
Views: 475

PostForum: Support   Posted: Tue Jan 29, 2019 2:08 pm   Subject: Error: \"eBay authorisation token status: could not ob
How many times did you 'try again' ?

Is MrKot your Gixen id (and not your Ebay id) ?
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 635

PostForum: Support   Posted: Tue Jan 29, 2019 3:06 am   Subject: eBay authorization expiration - alert possible?
What was the status that Gixen gave the snipe where a bid was not placed?
  Topic: eBay authorization expiration - alert possible?
Cupid

Replies: 8
Views: 635

PostForum: Support   Posted: Mon Jan 28, 2019 1:38 pm   Subject: eBay authorization expiration - alert possible?
I presume that your authorisation actually ran out after your existing snipe was due to complete?

In that case you would have been alright without renewing it... It is only auctions that end after ...
  Topic: Expiry Notice
Cupid

Replies: 4
Views: 411

PostForum: Support   Posted: Mon Jan 28, 2019 1:30 pm   Subject: Expiry Notice
That is interesting.

Do you only have one Gixen id that you are logged into on both the Desktop Manager and here on the web interface ?
  Topic: Renewal problems !
Cupid

Replies: 3
Views: 389

PostForum: Support   Posted: Mon Jan 28, 2019 1:26 pm   Subject: Re: Renewal problems !
How come it still have the red warning at the top left corner?

It probably just hasn't yet picked up that this has changed.

Try logging out and back in again that might cause it to look again.
...
  Topic: ebay authorization expiration ??
Cupid

Replies: 24
Views: 1996

PostForum: Support   Posted: Mon Jan 28, 2019 3:36 am   Subject: ebay authorization expiration ??
I know the issues I saw above were from bids made with the new Chrome plug-in. Does to plug-in cache creds and need to be refreshed somehow?

The rest of this thread had nothing to do with any plug ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 1385

PostForum: Support   Posted: Sat Jan 26, 2019 2:13 pm   Subject: Renewal Warnings
It always concerns me when there appears to be a deficit of understanding John... Smile
  Topic: 2-Step Verification on my eBay account
Cupid

Replies: 2
Views: 394

PostForum: Support   Posted: Sat Jan 26, 2019 11:59 am   Subject: 2-Step Verification on my eBay account
Gixen doesn't log into your Ebay account, it uses the authorisation you give it to place bids on your behalf.

Gixen does not even know your Ebay password any more, a few years ago it used to and in ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 1385

PostForum: Support   Posted: Sat Jan 26, 2019 11:55 am   Subject: Renewal Warnings
Glad you managed to sort it out, I agree that sometimes a bit of persistence is key to these things. There are a few steps in the process and all need to be successful before the authorisation can be ...
  Topic: Authrization has expired
Cupid

Replies: 4
Views: 659

PostForum: Support   Posted: Sat Jan 26, 2019 11:50 am   Subject: Authrization has expired
Please ensure you are looking at the right thing, the Ebay authorisation is the second thing down the Settings page, this is what the message is about. It cost nothing to renew this and only takes a m ...
  Topic: \"Auth token is invalid.\" How to fix this?
Cupid

Replies: 2
Views: 471

PostForum: Support   Posted: Sat Jan 26, 2019 4:45 am   Subject: \"Auth token is invalid.\" How to fix this?
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?t=9211]this recent thread for instructions and [url=http://www.gixen.com/forum/viewtopic.php?t=9199]here or [url=http://www.gixen.com/foru ...
  Topic: Box under the red X
Cupid

Replies: 1
Views: 372

PostForum: Support   Posted: Fri Jan 25, 2019 3:00 pm   Subject: Box under the red X
I'm guessing you mean the checkbox to the left of every snipe.

This is used in conjunction with pushing the Red X in order to delete multiple snipes in one action. to do that first you select the t ...
  Topic: 5 Year Multi Account Subscription
Cupid

Replies: 6
Views: 786

PostForum: Suggestions and Ideas   Posted: Fri Jan 25, 2019 9:23 am   Subject: 5 Year Multi Account Subscription
Once logged in, at the bottom of the page there is a:

Click here to extend your mirror membership or find more payment options on the settings page.

option that you can use repeatedly.

You d ...
  Topic: 5 Year Multi Account Subscription
Cupid

Replies: 6
Views: 786

PostForum: Suggestions and Ideas   Posted: Fri Jan 25, 2019 4:19 am   Subject: Re: Paying for a 5 year subscription
the cost of a recurring subscription x 5 is fine by me.

I believe this is already possible in so much as all payments made contribute to extending your Mirror subscription.
  Topic: Password
Cupid

Replies: 3
Views: 522

PostForum: Support   Posted: Tue Jan 22, 2019 2:04 pm   Subject: Password
Is this the Android App linked to from the Gixen Home tab ?

Since you able to log into the site here normally, using a browser on a standard computer or via the browser on your phone, if you can fi ...
  Topic: Currency conversions: Euros, Canadian, etc.
Cupid

Replies: 1
Views: 174

PostForum: Suggestions and Ideas   Posted: Mon Jan 21, 2019 8:14 am   Subject: Currency conversions: Euros, Canadian, etc.
Gixen doesn't do any currency conversion, it is interesting that you think that it might be, what is it that gives you that impression, because if there is anything that would indicate there being a d ...
  Topic: Supposed Gixen Main and Mirror expiry
Cupid

Replies: 4
Views: 539

PostForum: Support   Posted: Sun Jan 20, 2019 4:48 am   Subject: Supposed Gixen Main and Mirror expiry
I'm sorry this isn't making a lot of sense to me.

Please can you tell us exactly what the status was of the snipe that failed ?

Expiry of a Mirror subscription doesn't stop snipes being submitte ...
  Topic: Can GIXEN bid on multiple auctions that end simultaneously?
Cupid

Replies: 3
Views: 525

PostForum: Support   Posted: Sat Jan 19, 2019 1:11 pm   Subject: Can GIXEN bid on multiple auctions that end simultaneously?
10 should be fine... when it gets to be hundreds that might cause a bit of a slow down though, there are always limits for this type of thing, but they are set quite high in Gixen, the capacity handle ...
  Topic: Auth token invalid
Cupid

Replies: 1
Views: 476

PostForum: Support   Posted: Fri Jan 18, 2019 5:48 am   Subject: Auth token invalid
Perhaps you set up these snipes before you renewed your token?

If so I would suggest that you at least edit them, which hopefully will update the snipe to use the new token not the old one.

It w ...
  Topic: Hard expired
Cupid

Replies: 2
Views: 804

PostForum: Support   Posted: Thu Jan 17, 2019 10:30 am   Subject: Hard expired
This is the same issue as being discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9200]this thread.

It's not asking you to pay anything and has nothing to do with any Mirror subscription ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 1385

PostForum: Support   Posted: Thu Jan 17, 2019 10:26 am   Subject: Re: Ebay authorization expired
I still have the red warning message.

My first suggestion would be to log out from Gixen and log back in again... if you still get this message than I would check on the Settings page again as to w ...
  Topic: Renewal Warnings
Cupid

Replies: 18
Views: 1385

PostForum: Support   Posted: Thu Jan 17, 2019 10:24 am   Subject: Renewal Warnings
You have to log in first, then the Settings button is near the top of the page.

Please note this is not asking you to pay any more money, the authorisation required is free and can be done from the ...
  Topic: ebay authorization expiration ??
Cupid

Replies: 24
Views: 1996

PostForum: Support   Posted: Thu Jan 17, 2019 10:18 am   Subject: ebay authorization expiration ??
error message 1529

I think it's worth you trying again. If it fails again then I suggest emailing Mario at the Support address given on the [url=https://www.gixen.com/contact.php]Contact tab abov ...
  Topic: ebay authorization expiration ??
Cupid

Replies: 24
Views: 1996

PostForum: Support   Posted: Thu Jan 17, 2019 10:01 am   Subject: Re: Token expired, wasn't warned, lost snipe
What is magical about Jan 15th?

It is 18 months since you last authorised your Ebay account to do this, and Ebay chose to only allow authorisation to last that long.
  Topic: Add the \"settings\" Button to the TOP near cont
Cupid

Replies: 1
Views: 211

PostForum: Suggestions and Ideas   Posted: Thu Jan 17, 2019 9:58 am   Subject: Add the \"settings\" Button to the TOP near cont
You have to be logged on first so that when the Settings button is pressed the site knows which account you want to set the Settings for.

The tabs above can all be accessed without being logged in, ...
  Topic: Can not use Gixen yet I've paid until 2020
Cupid

Replies: 1
Views: 263

PostForum: Impressions   Posted: Thu Jan 17, 2019 9:55 am   Subject: Can not use Gixen yet I've paid until 2020
This is not asking you to pay more money.

It is pointing out that since the authorisation you gave for Gixen to place bids on your behalf only lasts for 18 months that will expire soon.

All you ...
  Topic: Cancel scheduled snipe
Cupid

Replies: 2
Views: 517

PostForum: Support   Posted: Tue Jan 15, 2019 4:35 am   Subject: Cancel scheduled snipe
Yes you can, and yes it will.

As per my answer to your other thread [url=http://www.gixen.com/forum/viewtopic.php?t=9197]here, you need to log into this site in order to do this.
  Topic: View Snipe Scheduled
Cupid

Replies: 1
Views: 434

PostForum: Support   Posted: Tue Jan 15, 2019 4:32 am   Subject: View Snipe Scheduled
I assume you've used the Firefox add on in order to add these snipes?

The simplest way to administer them once you have scheduled them is to log into this site using your Gixen credentials above.
...
  Topic: Email saying mirror subscription expired
Cupid

Replies: 4
Views: 647

PostForum: Support   Posted: Tue Jan 15, 2019 4:26 am   Subject: Email saying mirror subscription expired
Have you been using [url=https://www.gixen.com/transfersubscription.php]this in order to attempt to combine these accounts ?

If so in what way is this process failing for you ?

Please note that ...
  Topic: I can't tell if my bids were placed by Gixen
Cupid

Replies: 1
Views: 397

PostForum: Support   Posted: Tue Jan 15, 2019 3:46 am   Subject: I can't tell if my bids were placed by Gixen
Generally that is by looking at the status that Gixen gives the snipe after the auction has completed.

If you place your own bids at or above the amount you ask Gixen to bid for you, then you effec ...
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 1289

PostForum: Support   Posted: Mon Jan 14, 2019 5:55 am   Subject: Re: Snipes do not show correct end price
I have a similar issue: Completed snipes do not show the end price, but price of the time the snipe was entered.
example: 173721955165

Was a snipe bid placed on this item, if not what was the stat ...
  Topic: Lost email & password
Cupid

Replies: 19
Views: 1428

PostForum: Support   Posted: Thu Jan 10, 2019 4:42 am   Subject: Lost email & password
I think we need Mario to look into it, behind the scenes, again.
  Topic: Lost email & password
Cupid

Replies: 19
Views: 1428

PostForum: Support   Posted: Wed Jan 09, 2019 1:23 pm   Subject: Lost email & password
Since Mario seems to think that both your Gixen accounts are associated with the same email address, I'm guessing it must be the one you quoted 'g....andb....d.... at hotmail.com'.

Is that the one ...
  Topic: Gixen Desktop Manager view only, can't edit snipes.
Cupid

Replies: 1
Views: 418

PostForum: Support   Posted: Wed Jan 09, 2019 1:18 pm   Subject: Gixen Desktop Manager view only, can't edit snipes.
It still works for me on Windows 10, what exactly is the failure that you are getting ?
  Topic: Lost email & password
Cupid

Replies: 19
Views: 1428

PostForum: Support   Posted: Tue Jan 08, 2019 5:48 am   Subject: Lost email & password
Have you checked the spam folders for your Hotmail account ?
  Topic: EBAY SELLER BLOCK ME FROM BIDS
Cupid

Replies: 5
Views: 647

PostForum: Support   Posted: Tue Jan 08, 2019 3:35 am   Subject: EBAY SELLER BLOCK ME FROM BIDS
Thank you for the updates.

Yes, it is sometimes hard to fathom why sellers act as they do.
  Topic: Lost email & password
Cupid

Replies: 19
Views: 1428

PostForum: Support   Posted: Mon Jan 07, 2019 4:59 am   Subject: Lost email & password
I think Gixen associates the address of the Paypal account that you use to pay for a Mirror subscription with your Gixen id.

I think that email account associated with your Ebay account(s) is not k ...
  Topic: Email saying mirror subscription expired
Cupid

Replies: 4
Views: 647

PostForum: Support   Posted: Mon Jan 07, 2019 4:50 am   Subject: Email saying mirror subscription expired
Is it possible that you have more than one active Gixen account?

People sometimes seem to inadvertently set up multiple accounts when they have problems accessing the site. Do you remember having a ...
  Topic: EBAY SELLER BLOCK ME FROM BIDS
Cupid

Replies: 5
Views: 647

PostForum: Support   Posted: Mon Jan 07, 2019 4:48 am   Subject: EBAY SELLER BLOCK ME FROM BIDS
What was the exact wording of the status given on the blocked snipe ?

The status is derived from what Ebay sends back when Gixen attempts to place the bid.

Sniping is certainly tolerated by Ebay ...
  Topic: Error occurred. Please try again.
Cupid

Replies: 8
Views: 1326

PostForum: Support   Posted: Mon Jan 07, 2019 4:37 am   Subject: Error occurred. Please try again.
I'm not having any problems logging in.

This thread is over a year old.

Is chrisalbertson your Gixen id, perhaps different ids get assigned to different servers ?
  Topic: Lost email & password
Cupid

Replies: 19
Views: 1428

PostForum: Support   Posted: Sat Jan 05, 2019 8:36 am   Subject: Lost email & password
Oh dear,

Mario does usually respond to emails sent to the support address, my apologies.

That is certainly what I would have suggested that you do, in these circumstances.

Hopefully he will n ...
  Topic: Renewal
Cupid

Replies: 3
Views: 631

PostForum: Support   Posted: Fri Jan 04, 2019 4:51 am   Subject: Renewal
OK,

Is it possible that you have set up more than one Gixen account, that is usually the underlying problem with situations such as you describe.

To move things forward more rapidly please could ...
  Topic: ListingHistiry.com
Cupid

Replies: 6
Views: 765

PostForum: Support   Posted: Wed Jan 02, 2019 4:20 am   Subject: ListingHistiry.com
It has got an 's' in it John:

[url=www.listingshistory.com]www.listingshistory.com

I suspect you are right though that there is a correspondence with the id you had registered when you set up t ...
  Topic: Seller pulled the rug out
Cupid

Replies: 2
Views: 287

PostForum: Impressions   Posted: Mon Dec 31, 2018 4:53 am   Subject: Seller pulled the rug out
As far as I am aware, a seller can either change the listing (providing there are no bids when they do), or they can end the auction early to sell to the highest bidder at that time (though I find it ...
  Topic: Cannot add items
Cupid

Replies: 2
Views: 514

PostForum: Support   Posted: Sun Dec 30, 2018 4:41 am   Subject: Cannot add items
I guess you were using the 'ebay product id' and not the 'eBay item number' ?
  Topic: Sorry, this item is already present.
Cupid

Replies: 3
Views: 727

PostForum: Support   Posted: Sat Dec 29, 2018 3:22 am   Subject: Sorry, this item is already present.
Any snipe you had scheduled should have been executed, yes.

Did you think that you did not already have a snipe scheduled for this item ?
  Topic: Renewal
Cupid

Replies: 3
Views: 631

PostForum: Support   Posted: Fri Dec 28, 2018 7:44 am   Subject: Renewal
Do you mean 2019 ?

What type of renewal did you choose, was it chunks, or a full year or two year subscription ?

Is johnegrey the id that you use to log into Gixen ?
  Topic: offset
Cupid

Replies: 1
Views: 272

PostForum: Suggestions and Ideas   Posted: Fri Dec 28, 2018 7:41 am   Subject: offset
It's entirely up to you, personally I prefer 8 seconds to have the bid increment rule work for, not against, me when there are other snipers.
  Topic: Settings in Firefox/Waterfox Add-on
Cupid

Replies: 4
Views: 778

PostForum: Support   Posted: Mon Dec 24, 2018 12:48 pm   Subject: Settings in Firefox/Waterfox Add-on
I think it is the default number that should go in the Max Bid field whenever you add a snipe using the Autosnipe extension.
  Topic: Change password for Gixen not working for me
Cupid

Replies: 1
Views: 526

PostForum: Support   Posted: Mon Dec 24, 2018 4:26 am   Subject: Change password for Gixen not working for me
Is tkersting your Gixen id ?

Please send an email from the email address you have registered to Mario at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above, t ...
  Topic: Gixen recurring with PayPal
Cupid

Replies: 4
Views: 869

PostForum: Support   Posted: Mon Dec 24, 2018 4:23 am   Subject: Gixen recurring with PayPal
Thanks Rick,

I didn't respond to this one as I did not know the answer. Recurring payments are a relatively new option here on Gixen.
  Topic: New to Gixen
Cupid

Replies: 1
Views: 291

PostForum: Impressions   Posted: Mon Dec 24, 2018 4:20 am   Subject: New to Gixen
There really isn't a definitive answer on this, which is why it is left as an option for you to choose.

Some prefer shorter offsets as they believe that the default of 6 seconds provides enough tim ...
  Topic: eBay Trust & Safety Error Filter
Cupid

Replies: 4
Views: 678

PostForum: Support   Posted: Sat Dec 22, 2018 4:28 am   Subject: eBay Trust & Safety Error Filter
If it's a new Ebay account that would be the reason.

I advise people to use any new account to buy at least a few things before registering it with any automated sniping service.

Ebay very often ...
  Topic: eBay Trust & Safety Error Filter
Cupid

Replies: 4
Views: 678

PostForum: Support   Posted: Fri Dec 21, 2018 7:45 am   Subject: eBay Trust & Safety Error Filter
Since this is a restriction placed on your Ebay account, by Ebay, I would suggest that you should report your dissatisfaction to them.

Unfortunately there is no way that Gixen can programmatically ...
  Topic: Not Impressed So Far
Cupid

Replies: 1
Views: 359

PostForum: Impressions   Posted: Mon Dec 17, 2018 4:01 am   Subject: Not Impressed So Far
I think you need a little more understanding of what a sniping service is for and how it does it.

It can't do the impossible.

The idea is to place your bid at a very late stage in the auction so ...
  Topic: Why do I show as \"Guest\" on the Forum when Logg
Cupid

Replies: 1
Views: 542

PostForum: Support   Posted: Fri Dec 14, 2018 10:44 am   Subject: Why do I show as \"Guest\" on the Forum when Logg
This is intentional, we want people are able to post here anonymously and perhaps even without officially registering with the site.

This means that even those that are logged in are treated the sa ...
  Topic: Support of Goodwill
Cupid

Replies: 1
Views: 570

PostForum: Support   Posted: Fri Dec 14, 2018 10:39 am   Subject: Support of Goodwill
No, Ebay only.

There is a more expansive discussion [url=http://www.gixen.com/forum/viewtopic.php?t=5994]here.
  Topic: Gixen (with subscription) did not bid on item
Cupid

Replies: 7
Views: 937

PostForum: Support   Posted: Thu Dec 13, 2018 11:08 am   Subject: Gixen (with subscription) did not bid on item
Mario will have found that message in the logs stored on the Gixen server.

Restricting bids for this reason is indeed a seller selected option which they can choose when listing, so you will find y ...
  Topic: Yearly Subscription
Cupid

Replies: 2
Views: 395

PostForum: Suggestions and Ideas   Posted: Thu Dec 13, 2018 10:23 am   Subject: Yearly Subscription
There are still recurring and non recurring options to extend your membership.

After you log in you can see them all the options by first pushing the 'Settings' button near the top of the page... t ...
  Topic: Gixen (with subscription) did not bid on item
Cupid

Replies: 7
Views: 937

PostForum: Support   Posted: Tue Dec 11, 2018 12:25 pm   Subject: Gixen (with subscription) did not bid on item
I am sorry to hear you are having problems Samuel,

In order for anyone to be able to look into it please can I ask you to share a bit more information :

What was the item id of the auction for ...
  Topic: Sorry, this item is already present.
Cupid

Replies: 3
Views: 727

PostForum: Support   Posted: Tue Dec 11, 2018 7:23 am   Subject: Sorry, this item is already present.
It means that the system thinks you have already scheduled a snipe for that item.

You can modify the snipe you already have but you can't add another one for that same item.
  Topic: Wrong subscription authorization
Cupid

Replies: 1
Views: 513

PostForum: Support   Posted: Tue Dec 11, 2018 4:10 am   Subject: Wrong subscription authorization
Any future recurring payment can be cancelled via Paypal.

Going forward I imagine Mario will have to refund and cancel your subscription so that you can start again. Please email him at the support ...
  Topic: Very slow loading bid page
Cupid

Replies: 1
Views: 548

PostForum: Support   Posted: Mon Dec 10, 2018 1:57 pm   Subject: Very slow loading bid page
This seems to have been a common problem recently as discussed on [url=http://www.gixen.com/forum/viewtopic.php?t=9157]this thread.

As you can see Mario is reporting that those were separate issues ...
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 592

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 2:00 pm   Subject: other bidders on gixen
The timings of bids once placed are shown on Ebay in the bid history.

I generally find that when I am up against automated bidders it is better to be slightly earlier than the average, because then ...
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 592

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 11:43 am   Subject: other bidders on gixen
Yes, I agree, this not only isn't possible now. It's never going to happen.
  Topic: 200 end of auction emails
Cupid

Replies: 1
Views: 530

PostForum: Support   Posted: Sun Dec 09, 2018 5:54 am   Subject: 200 end of auction emails
This issue was discussed [url=http://www.gixen.com/forum/viewtopic.php?t=9156]here.
  Topic: Bid under asking price
Cupid

Replies: 7
Views: 924

PostForum: Support   Posted: Sun Dec 09, 2018 5:44 am   Subject: Re: bid below asking price
From what I see item 312359038399 hasn't completed yet.
  Topic: Current Bid Price Not Working
Cupid

Replies: 1
Views: 490

PostForum: Support   Posted: Sun Dec 09, 2018 5:26 am   Subject: Current Bid Price Not Working
This is currently being discussed again on [url=http://www.gixen.com/forum/viewtopic.php?t=9149]this thread.
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 1289

PostForum: Support   Posted: Sun Dec 09, 2018 5:25 am   Subject: Gixen current price not the same as ebay
If it's taking many days I would agree there is likely something going wrong with the Gixen software.

Mario is the only one that can investigate that and in order to focus his attention on this, I ...
  Topic: 1 mouse click snipes
Cupid

Replies: 1
Views: 371

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 4:56 am   Subject: 1 mouse click snipes
I don't think this is possible in an browser add on feature since it's implementation would be considered to be cross site scripting, which is not allowed.
  Topic: other bidders on gixen
Cupid

Replies: 5
Views: 592

PostForum: Suggestions and Ideas   Posted: Sun Dec 09, 2018 4:53 am   Subject: other bidders on gixen
No, there isn't.
  Topic: Gixen current price not the same as ebay
Cupid

Replies: 11
Views: 1289

PostForum: Support   Posted: Sat Dec 08, 2018 4:31 am   Subject: Gixen current price not the same as ebay
Price updates on the Gixen website are not real time, it can take several hours for it to update after auction prices have changed.

That has been the case for many years, the resources required to ...
  Topic: Logging in
Cupid

Replies: 1
Views: 520

PostForum: Support   Posted: Sat Dec 08, 2018 4:21 am   Subject: Logging in
I think [url=http://www.gixen.com/forum/viewtopic.php?t=9000]this is probably the thread that will help you most.

Once you have logged into the snipes page, the Settings button is near the top of t ...
  Topic: How do I change my password?
Cupid

Replies: 1
Views: 529

PostForum: Support   Posted: Thu Nov 29, 2018 4:34 am   Subject: How do I change my password?
On the home page select the 'Sign Up' button, then on the page that comes up select the 'Forgot your Gixen password? You can reset it here.' link.

This will take you to [url=https://www.gixen.com/f ...
  Topic: AN ISSUE AROUND 6pm PST
Cupid

Replies: 4
Views: 702

PostForum: Support   Posted: Thu Nov 29, 2018 4:24 am   Subject: AN ISSUE AROUND 6pm PST
This may have had something to do with [url=http://www.gixen.com/forum/viewtopic.php?t=9133]this.
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 725

PostForum: Support   Posted: Thu Nov 29, 2018 4:19 am   Subject: 5 second delay on sign in I am a mirror subscriber
Yes, the redirections screen, long delay, I read that is for non members but I subscribe to mirror.

That temporary screen applies to everyone.

Once you have used the service for a while, and don ...
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 725

PostForum: Support   Posted: Thu Nov 29, 2018 4:16 am   Subject: 5 second delay on sign in I am a mirror subscriber
It takes at least 3 seconds when you are located in the United Kingdom.
  Topic: 5 second delay on sign in I am a mirror subscriber
Cupid

Replies: 5
Views: 725

PostForum: Support   Posted: Mon Nov 26, 2018 4:56 am   Subject: 5 second delay on sign in I am a mirror subscriber
This is unavoidable I'm afraid, there are few technical reasons, but it's simplest to say that it takes a little while to do all the checks and retrieve all the required information from the remote da ...
  Topic: Quick question - easy to answer by Gixen community
Cupid

Replies: 2
Views: 790

PostForum: Support   Posted: Fri Nov 23, 2018 4:16 am   Subject: Quick question - easy to answer by Gixen community
Yes it helps, but in terms of revenue, it's fractions of a penny per click.

Your Mirror subscription is much more significant in terms of supporting the service.
  Topic: Gixen says I won, but no Ebay notification or confirmation
Cupid

Replies: 1
Views: 560

PostForum: Support   Posted: Fri Nov 23, 2018 4:11 am   Subject: Gixen says I won, but no Ebay notification or confirmation
Please provide the auction id, it isn't possible for anyone to investigate without one.
  Topic: email are being sent to my old address
Cupid

Replies: 1
Views: 543

PostForum: Support   Posted: Wed Nov 21, 2018 12:27 pm   Subject: email are being sent to my old address
LOL, are we expecting the introduction of psychic software anytime soon?

You can update it on the Settings page which you get to by pressing the button of that name, after you have logged in here v ...
  Topic: must add item number can not box is grey item number is the
Cupid

Replies: 2
Views: 610

PostForum: Support   Posted: Tue Nov 20, 2018 6:12 am   Subject: must add item number can not box is grey item number is the
Are you referring to the Autosnipe Firefox extension ?

Or to entering snipes via the web interface after logging in here ?

Or to entering snipes vie the Gixen Desktop Manager ?
  Topic: You have to specify item id. Autosnipe Firefox
Cupid

Replies: 13
Views: 1306

PostForum: Support   Posted: Tue Nov 20, 2018 6:10 am   Subject: You have to specify item id. Autosnipe Firefox
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread for support.
  Topic: SUBSCRIPTION GIXEN MIRROR
Cupid

Replies: 3
Views: 698

PostForum: Support   Posted: Sun Nov 18, 2018 7:00 am   Subject: SUBSCRIPTION GIXEN MIRROR
The difference between a recurring payment and a non recurring payment is that a recurring payment will repeat at the end of he period automatically, until you manually cancel that recurring payment. ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 20
Views: 38211

PostForum: Announcements   Posted: Sun Nov 18, 2018 4:00 am   Subject: Gixen Desktop Manager (64-bit) released
Support is being requested [url=http://www.gixen.com/forum/viewtopic.php?p=33559]here.
  Topic: Gixen Desktop Manager 2.0.2 login Error
Cupid

Replies: 1
Views: 801

PostForum: Support   Posted: Sun Nov 18, 2018 3:59 am   Subject: Gixen Desktop Manager 2.0.2 login Error
It is probably best to post support requests for this version of the Desktop Manager on [url=http://www.gixen.com/forum/viewtopic.php?t=8703]this thread.

I'll put a back link there to this thread t ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 4
Views: 809

PostForum: Support   Posted: Fri Nov 09, 2018 1:35 am   Subject: Is Gixen site not secure?
The Gixen software hasn't changed Bob.

Your credentials are sent securely, and that is what matters. What I'm saying is, it is secure, when it needs to be.
  Topic: Auction duration change
Cupid

Replies: 1
Views: 509

PostForum: Support   Posted: Thu Nov 08, 2018 9:20 am   Subject: Auction duration change
If they decide to end it early, no, because that happens immediately.

It is likely to take several hours for such changes to be detected, I don't think you can reduce the remaining duration below 2 ...
  Topic: Gixen did not bid
Cupid

Replies: 1
Views: 638

PostForum: Support   Posted: Thu Nov 08, 2018 9:16 am   Subject: Gixen did not bid
If you look at the bidding [url=https://www.ebay.co.uk/bfl/viewbids/292793700581?item=292793700581&rt=nc&_trksid=p2047675.l2565]here you can see it was sold to a 'Best Offer' which means the s ...
  Topic: Is Gixen site not secure?
Cupid

Replies: 4
Views: 809

PostForum: Support   Posted: Thu Nov 08, 2018 6:37 am   Subject: Is Gixen site not secure?
Your credentials are sent securely, which is what matters.

If you have a Mirror subscription Gixen also keeps using the https (secure) protocol after you log in. If not it doesn't because hosting a ...
  Topic: New: Gixen Autosnipe Chrome and Firefox extensions
Cupid

Replies: 3
Views: 821

PostForum: Support   Posted: Tue Oct 30, 2018 1:20 pm   Subject: New: Gixen Autosnipe Chrome and Firefox extensions
Was this in Chrome or Firefox, Bob ?
  Topic: Change eBay account
Cupid

Replies: 1
Views: 607

PostForum: Support   Posted: Sun Oct 28, 2018 2:08 pm   Subject: Change eBay account
Yes, once logged in, select the 'Settings' button near the top of the page.

On the page that comes up select the 'Unlink eBay account' link.

Then you can link a different Ebay account, to your G ...
  Topic: Snipe Button for Opera 12?
Cupid

Replies: 4
Views: 890

PostForum: Support   Posted: Sun Oct 28, 2018 1:58 pm   Subject: Snipe Button for Opera 12?
It's not something I recall... are you sure it was for adding snipes to Gixen and not some other sniping service ?
  Topic: Autosnipe Chrome Support
Cupid

Replies: 17
Views: 2744

PostForum: Announcements   Posted: Sun Oct 28, 2018 1:56 pm   Subject: Autosnipe Chrome Support
Support for this extension is also being sought [url=http://www.gixen.com/forum/viewtopic.php?p=33490]here.
  Topic: autosnipe
Cupid

Replies: 1
Views: 645

PostForum: Support   Posted: Sun Oct 28, 2018 1:55 pm   Subject: autosnipe
For support on this please post on [url=http://www.gixen.com/forum/viewtopic.php?t=9102]this thread. Keith is more likely to pick it up there.

I'll add a back link for you, this time.
  Topic: Autosnipe 1.42 eBay.co.uk & eBay.com
Cupid

Replies: 43
Views: 17832

PostForum: Announcements   Posted: Sun Oct 28, 2018 1:50 pm   Subject: Autosnipe 1.42 eBay.co.uk & eBay.com
Keith, someone is asking for support on [url=http://www.gixen.com/forum/viewtopic.php?p=33488]this thread.
  Topic: Password not being saved
Cupid

Replies: 3
Views: 909

PostForum: Support   Posted: Sun Oct 28, 2018 1:49 pm   Subject: Password not being saved
Please request support for this extension via [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread. Keith is much more likely to see it that way.

On this occasion, I'll also add a back ...
  Topic: Firefox autosnipe not coming up in Firefox extensions
Cupid

Replies: 1
Views: 620

PostForum: Support   Posted: Sun Oct 28, 2018 1:43 pm   Subject: Firefox autosnipe not coming up in Firefox extensions
Yes, definitely, try [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread. There's a direct link available there.
  Topic: Gixen Mirror service
Cupid

Replies: 3
Views: 2525

PostForum: Support   Posted: Sun Oct 28, 2018 1:37 pm   Subject: Gixen Mirror service
This is an old thread.

It does sound like your registration has not taken, for some reason. Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Cont ...
  Topic: Gixen mirror payments
Cupid

Replies: 2
Views: 735

PostForum: Support   Posted: Thu Oct 25, 2018 5:43 am   Subject: Gixen mirror payments
You get an extra, small, discount for a recurring payment.

Such a payment will be taken annually until you cancel it with Paypal.

With a non recurring payment you will manually have to pay every ...
  Topic: Gixen boxes not showing on ebay item pages
Cupid

Replies: 1
Views: 635

PostForum: Support   Posted: Thu Oct 25, 2018 5:38 am   Subject: Gixen boxes not showing on ebay item pages
Presumably this is in Firefox, and it's an issue you are having with the [url=http://www.gixen.com/forum/viewtopic.php?t=8659]Autosnipe software.

As a first step I'd check that you have the latest ...
  Topic: Endeavouring to re-set my password but no email from gixen
Cupid

Replies: 1
Views: 636

PostForum: Support   Posted: Thu Oct 25, 2018 5:30 am   Subject: Endeavouring to re-set my password but no email from gixen
Please check your Spam folder first then if there's still nothing please email your Gixen id to Mario directly to the support address given on the '[url=https://www.gixen.com/contact.php]Contact' tab ...
  Topic: Number after username
Cupid

Replies: 4
Views: 1195

PostForum: Support   Posted: Thu Oct 25, 2018 5:18 am   Subject: Number after username
To have them scheduled with price of 0.0 you must, at some stage, have pushed the 'Import Watch List' button. They don't get imported automatically.
  Topic: Multiple user account at the same time.
Cupid

Replies: 1
Views: 548

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 4:37 am   Subject: Multiple user account at the same time.
I have multiple accounts too... I found it easier just to set up independent Gixen accounts for each Ebay account.

You can't have multiple Ebay accounts, with simultaneous Mirror functionality with ...
  Topic: Add this platform - GreatCollections
Cupid

Replies: 1
Views: 509

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 4:24 am   Subject: Add this platform - GreatCollections
GreatCollections.com:
Global Rank: 389,813 down 115,900 in the last three months.
Rank in United States: 127,634

Ebay.com:
Global Rank: 41 down 2 in the last three months.
Rank in United Stat ...
  Topic: Warning About Shipping Price Change
Cupid

Replies: 1
Views: 574

PostForum: Suggestions and Ideas   Posted: Thu Oct 25, 2018 3:57 am   Subject: Warning About Shipping Price Change
Good, sound advice.
  Topic: Snipe tool did not cancel items in same Group... I won 3 of
Cupid

Replies: 4
Views: 925

PostForum: Support   Posted: Fri Oct 19, 2018 3:09 am   Subject: Snipe tool did not cancel items in same Group... I won 3 of
Maybe now is the time to implement a check that items added to a group are not within a certain time frame and prevent the user doing so with an appropriate error message ?
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 20
Views: 38211

PostForum: Announcements   Posted: Fri Oct 19, 2018 3:01 am   Subject: Gixen Desktop Manager (64-bit) released
Nomz,

Do you know how much a development environment for an Apple device costs ?

It might have to be crowd funded, just to make it an economic option.
  Topic: Donation
Cupid

Replies: 1
Views: 574

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:57 am   Subject: Donation
You can already make payments for multiple years, up front, if you wish. Payments are cumulative in terns of the length of service provided.
  Topic: entering url instead of item number
Cupid

Replies: 3
Views: 654

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:55 am   Subject: entering url instead of item number
I thought you could already do this, perhaps Ebay has changed the format of the url again.

Or maybe this was only implemented for the mobile version of the site ?... Only Mario will know the answe ...
  Topic: chrome extension
Cupid

Replies: 2
Views: 767

PostForum: Suggestions and Ideas   Posted: Fri Oct 19, 2018 2:46 am   Subject: chrome extension
There is already a plugin for [url=http://www.gixen.com/forum/viewtopic.php?t=7585]Firefox.
  Topic: Multiple entries when importing watch list
Cupid

Replies: 1
Views: 648

PostForum: Support   Posted: Fri Oct 05, 2018 12:25 am   Subject: Multiple entries when importing watch list
Please can you give some examples of items on your watch list which result in multiple entries on your snipes list.

Roughly how many items do you have in your watch list?
  Topic: Gixen Mirror did not win
Cupid

Replies: 3
Views: 896

PostForum: Support   Posted: Fri Oct 05, 2018 12:23 am   Subject: Gixen Mirror did not win
I have to say, I never thought allowing 1 second snipes was a good idea, no matter how many misguided customers wanted it.

I've always thought that educating people that it actually decreases their ...
  Topic: Gixen Mirror did not win
Cupid

Replies: 3
Views: 896

PostForum: Support   Posted: Thu Oct 04, 2018 9:17 am   Subject: Gixen Mirror did not win
What status did Gixen give this snipe on the Mirror tab ?
  Topic: Multiple failures to Bid
Cupid

Replies: 2
Views: 746

PostForum: Support   Posted: Thu Oct 04, 2018 3:58 am   Subject: Multiple failures to Bid
Were these snipes Mirrored ?

What was the status given on both the Main and Mirror tabs, after the auctions had finished ?

Were they all with this seller worthtrusting_store, because if you look ...
  Topic: Gixen did not win
Cupid

Replies: 1
Views: 620

PostForum: Support   Posted: Thu Oct 04, 2018 3:57 am   Subject: Gixen did not win
For anyone to look into it you will need to provide a bit more information, please.

What was the status that Gixen gave the snipe after the auction had completed ?

What was the item number of th ...
  Topic: link to original ended auction
Cupid

Replies: 1
Views: 550

PostForum: Suggestions and Ideas   Posted: Wed Oct 03, 2018 1:04 am   Subject: link to original ended auction
Looks like Mario has done this for you already.

Good suggestion, thanks, you have helped improved the service for everyone.
  Topic: Paying
Cupid

Replies: 7
Views: 1599

PostForum: Support   Posted: Tue Oct 02, 2018 5:53 am   Subject: Paying
I now do recurring payments, via Paypal, for my mobile phone contract, so it's certainly possible to pre-authorise future payments now.
  Topic: Paying
Cupid

Replies: 7
Views: 1599

PostForum: Support   Posted: Tue Oct 02, 2018 2:36 am   Subject: Paying
Yes I've received the same, from what I can see it's legitimate.

I agree with your other comments.
  Topic: Gixen did not bid
Cupid

Replies: 3
Views: 950

PostForum: Support   Posted: Mon Oct 01, 2018 5:21 pm   Subject: Re: Gixen did not bid
Ebay 142953207746
Auction ended without my bid being submitted. Gixen said "Network error". Is that my network or Gixen's, or Ebay's?
Thanks

NB relisted as item number 142958774169.
  Topic: Gixen did not bid
Cupid

Replies: 3
Views: 950

PostForum: Support   Posted: Mon Oct 01, 2018 5:19 pm   Subject: Gixen did not bid
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?p=33357]this thread.
  Topic: Gixen did not bid
Cupid

Replies: 1
Views: 582

PostForum: Support   Posted: Mon Oct 01, 2018 5:18 pm   Subject: Gixen did not bid
Please refer to [url=http://www.gixen.com/forum/viewtopic.php?p=33357]this thread.
  Topic: Intermittent problems in the main facility (NETWORK ERROR)
Cupid

Replies: 11
Views: 2013

PostForum: Support   Posted: Mon Oct 01, 2018 5:17 pm   Subject: Intermittent problems in the main facility (NETWORK ERROR)
trickeone,

Was this snipe Mirrored, if so what was the status on the Mirror tab ?
  Topic: 202443624871 Only 2 bids, one was highest but eBay says I o
Cupid

Replies: 1
Views: 609

PostForum: Support   Posted: Mon Oct 01, 2018 1:25 am   Subject: 202443624871 Only 2 bids, one was highest but eBay says I o
Your bid was placed just before the end of the auction at 30 Sep 2018 at 7:32:04PM BST, the winning bid was placed at 26 Sep 2018 at 2:13:41PM BST.

Your bid was not the higher of the two, it was ex ...
  Topic: no snipe bid placed
Cupid

Replies: 2
Views: 665

PostForum: Support   Posted: Fri Sep 28, 2018 8:56 am   Subject: no snipe bid placed
If you look at the top of the listing it says:

'This listing was ended by the seller because the item was lost or broken.'
  Topic: item didnt win even though I had winning bid amount
Cupid

Replies: 3
Views: 810

PostForum: Support   Posted: Wed Sep 26, 2018 10:50 am   Subject: item didnt win even though I had winning bid amount
There are only Captchas on this forum, not when setting up snipes.

As Mario said the option is available because so many asked for it, none of the regulars here recommend using anything below 3. If ...
  Topic: S&H prices on gixen
Cupid

Replies: 5
Views: 1040

PostForum: Support   Posted: Wed Sep 26, 2018 10:46 am   Subject: S&H prices on gixen
FYI, Ebay gets it wrong in the list (summary) view, it's only when you view the actual listing that they get it right.
  Topic: S&H prices on gixen
Cupid

Replies: 5
Views: 1040

PostForum: Support   Posted: Mon Sep 24, 2018 8:11 am   Subject: S&H prices on gixen
It is a problem that I highlighted almost as soon as Gixen started displaying the shipping prices.

Mario knows about it but the problem apparently lies with Ebay.
  Topic: paid for snipes, and no history of sniping-using jbidwatche
Cupid

Replies: 3
Views: 810

PostForum: Support   Posted: Thu Sep 20, 2018 9:07 am   Subject: paid for snipes, and no history of sniping-using jbidwatche
I have no experience with jbidwatcher, I knew there was some discussion with the developer some years ago but wasn't aware that the integration was done.

I thought it either was either no longer su ...
  Topic: Is there somethign up with the desktop manager
Cupid

Replies: 1
Views: 651

PostForum: Support   Posted: Thu Sep 20, 2018 3:57 am   Subject: Is there somethign up with the desktop manager
It's probably best to download it again, it sounds like you have an out of date version of it, to me.
  Topic: I don't win bids on item 163231754456 on ebay
Cupid

Replies: 5
Views: 1127

PostForum: Support   Posted: Thu Sep 20, 2018 3:55 am   Subject: I don't win bids on item 163231754456 on ebay
Item 163231754456 ran its full course and no snipe bids were placed, was the price higher than your snipe amount at the end of the auction, Gixen can't place any bid in those circumstances. 8:46:01AM ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Thu Sep 20, 2018 3:28 am   Subject: Re: not to burst your bubble... but...
this might not be the greatest thing ever for the business model

but its not the end of the world

www.ebaydts.com/eBayKBDetails?KBid=5102

This article does not have anything to do with the w ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Thu Sep 20, 2018 3:26 am   Subject: Making people wait 60 seconds before accessing account
Hi, I just subscribed.

Why do we have to wait after login? I mean those few seconds with the message "If not redirected to your account in 5 seconds, click here.", not the 20/60 sec timer ...
  Topic: First time user - \"bid under asking price\"
Cupid

Replies: 4
Views: 1134

PostForum: Support   Posted: Thu Sep 20, 2018 3:14 am   Subject: First time user - \"bid under asking price\"
On this auction there are shipping restrictions:

Postage to: United States, Canada, Mexico, Bermuda
Excludes: Africa, Asia, Central America and Caribbean, Europe, Middle East, Oceania, South East ...
  Topic: Idea for Gixen Income?
Cupid

Replies: 4
Views: 5114

PostForum: Suggestions and Ideas   Posted: Tue Sep 11, 2018 7:04 am   Subject: Idea for Gixen Income?
This was back in 2013... a few things seem to be changing at Ebay now...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 3476

PostForum: Announcements   Posted: Mon Sep 10, 2018 1:40 pm   Subject: Gixen: Notification Suggestions and new features coming up
Mario didn't say that

this is how you should be interpreting:

it will be sensible and not affect how the site is used today

For the record I won't be using it for everything I'm interested i ...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 3476

PostForum: Announcements   Posted: Mon Sep 10, 2018 12:21 pm   Subject: Re: Product sniping, recommendations, PBSE, etc.
We have to be able to opt out.

I'm sensing a lot of negativity here... from experience I know it's the doubters that are always most vocal though, so considering the diversity of Gixen users, and t ...
  Topic: Gixen: Notification Suggestions and new features coming up
Cupid

Replies: 21
Views: 3476

PostForum: Announcements   Posted: Mon Sep 10, 2018 8:33 am   Subject: Gixen: Notification Suggestions and new features coming up
It's another example that demonstrates peoples natural conservatism.

People fear change, even when quite often it's to their own benefit... I think we should measure whether what extra is offered h ...
  Topic: Incorrect proxy bid
Cupid

Replies: 1
Views: 690

PostForum: Support   Posted: Mon Sep 10, 2018 2:24 am   Subject: Incorrect proxy bid
The winning bid was placed over 2 minutes before the end of the auction, are you sure that bid was placed by Gixen ?

It would appear very unlikely to me.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Tue Sep 04, 2018 11:50 am   Subject: Making people wait 60 seconds before accessing account
Deborah (ebay123),

Are you saying that you think you paid for the Mirror service but that it is still asking you to subscribe and not providing you with that service once you have logged in ?

If ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Mon Sep 03, 2018 9:25 am   Subject: Re: I have been a pay user
a year.

Thanks Rick, I did wonder whether I should comment on that. Nicely put.
  Topic: How do i change my email address?
Cupid

Replies: 2
Views: 940

PostForum: Support   Posted: Fri Aug 31, 2018 12:09 pm   Subject: How do i change my email address?
I love it when people answer their own questions in less than a minute.

For anyone else reading, its on the settings page and is referred to as 'notification email'.
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 5
Views: 2270

PostForum: Impressions   Posted: Sun Aug 26, 2018 5:30 am   Subject: 3 seconds or 6 seconds on Mirror
I'm not sure what point you are trying to make, badnell ?

Is it that the user with 4712 feedbacks was able to react in 5 seconds, if so I'd disagree that bid was decided well before 5 seconds befor ...
  Topic: no gixen bid
Cupid

Replies: 2
Views: 967

PostForum: Support   Posted: Thu Aug 23, 2018 3:39 am   Subject: no gixen bid
This auction appears to have ended before Mario posted [url=http://www.gixen.com/forum/viewtopic.php?t=9026]this.

Was the snipe Mirrored and if so what was the status that Gixen gave the snipe on t ...
  Topic: Alternative Income Stream
Cupid

Replies: 7
Views: 1572

PostForum: Suggestions and Ideas   Posted: Thu Aug 23, 2018 3:29 am   Subject: Alternative Income Stream
The problem with such small payments is, I believe, the charges that Paypal impose on the seller of the service, which in this case is Gixen.

For such small amounts Gixen ends up paying most of it ...
  Topic: New features on ebay
Cupid

Replies: 1
Views: 766

PostForum: Suggestions and Ideas   Posted: Mon Aug 20, 2018 3:38 am   Subject: New features on ebay
It has been possible to get contact details from Ebay for a while when there is an issue and you've raised a case with them, I guess this is an extension to provide the details at an earlier stage. Pe ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 4601

PostForum: Support   Posted: Sun Aug 19, 2018 8:33 am   Subject: Snipe failed for the first time ever?
I agree it is an odd thing to do, and I have no idea why the seller decided to do that, it precludes them from getting any more for it via late bids, you would have to ask them what advantage they tho ...
  Topic: Android application: the copy-paste way
Cupid

Replies: 1
Views: 671

PostForum: Suggestions and Ideas   Posted: Sun Aug 19, 2018 8:28 am   Subject: Android application: the copy-paste way
I believe you can still use copy and paste if you log into the Gixen website via a web browser on your phone.

I may be wrong, I haven't tried it recently but that 's the old way too access Gixen vi ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 4601

PostForum: Support   Posted: Sat Aug 18, 2018 12:49 pm   Subject: Snipe failed for the first time ever?
zhenjie,

If you look near he top of this listing, once again you'll see:

'This listing was ended by the seller because the item was sold.'

This means the seller decided to end it early.

Lo ...
  Topic: Can Gixen bid even if theres a higher bid?
Cupid

Replies: 5
Views: 2538

PostForum: Support   Posted: Sun Aug 12, 2018 9:48 am   Subject: Can Gixen bid even if theres a higher bid?
You are just about there Larrytown,

Ebay only displays one bid increment more than the next highest bid (not 1 cent), so since bid increments are larger at higher auction prices, the higher the pri ...
  Topic: watch list
Cupid

Replies: 1
Views: 902

PostForum: Support   Posted: Fri Aug 10, 2018 3:50 am   Subject: watch list
It could be for a number of different reasons.

Have you changed your password on Ebay and not reauthorised your account via the Settings page ?

Are the items in your Watch list Buy It Now only i ...
  Topic: password compatability with ebay
Cupid

Replies: 1
Views: 873

PostForum: Support   Posted: Fri Aug 10, 2018 2:51 am   Subject: password compatability with ebay
I'm not really sure what other services are trying to sell you here.

With Gixen, if you are able to schedule your snipe then you are all set.

If you change your password on Ebay then you need to ...
  Topic: System didn't bid
Cupid

Replies: 2
Views: 1116

PostForum: Support   Posted: Tue Aug 07, 2018 1:28 pm   Subject: System didn't bid
If you want to change your bid in the last few seconds you are better off just bidding on Ebay manually, especially if you intend to bid more than your Gixen snipe amount.

If your late decision is ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 4601

PostForum: Support   Posted: Tue Aug 07, 2018 10:56 am   Subject: Snipe failed for the first time ever?
Another way to check this is to compare the start time with the end time, from Ebay.co.uk this looks like:

30 Jul 2018 at 4:51:30PM BST --> 6 Aug 2018 at 4:51:20PM BST Duration: 7 days

Which ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 4601

PostForum: Support   Posted: Mon Aug 06, 2018 8:49 am   Subject: Snipe failed for the first time ever?
neicho101,

Please can you give us the auction id so that this can be looked into ?

Please also confirm that it says 'Auction Ended' on both the Main and the Mirror tabs ?

Another possibility ...
  Topic: Android app does not see my watchlist
Cupid

Replies: 1
Views: 928

PostForum: Support   Posted: Tue Jul 31, 2018 4:30 pm   Subject: Android app does not see my watchlist
Please note that Buy It Now items are never imported because they can't be sniped.

For the avoidance of doubt, are you saying that you are unable to import anything at all from your watch list via ...
  Topic: multi delete
Cupid

Replies: 1
Views: 967

PostForum: Support   Posted: Sun Jul 29, 2018 7:21 am   Subject: multi delete
Yes, using the web interface here, you first select the items you want to delete to the left of the snipe, then you push the red 'X' above the selection toggles.
  Topic: Bidding History Analysis (that some might find interesting)
Cupid

Replies: 4
Views: 2554

PostForum: Support   Posted: Wed Jul 25, 2018 3:44 pm   Subject: Bidding History Analysis (that some might find interesting)
I'm sorry that I haven't come up with a response, yet, I'm not actually doing much buying at the moment, for various reasons (nothing to do with Gixen) so my example pool is quite small, but I promise ...
  Topic: Does Gixen use the linked Paypal as de facto payment method
Cupid

Replies: 2
Views: 1201

PostForum: Support   Posted: Thu Jul 19, 2018 3:26 am   Subject: Does Gixen use the linked Paypal as de facto payment method
Gixen never does the payment for you, it only ever does the bidding.

If you win you decide how the payment is made.

A related item though, occasionally sellers set conditions on their auction wh ...
  Topic: settings page
Cupid

Replies: 4
Views: 4071

PostForum: Support   Posted: Wed Jul 18, 2018 4:50 am   Subject: settings page
You have to log into your account first, then it is a button at the top of the snipes page, below the tabs that you are referring to.
  Topic: Mirror bid not working.
Cupid

Replies: 6
Views: 2355

PostForum: Support   Posted: Mon Jul 16, 2018 5:57 am   Subject: Mirror bid not working.
It could just be that Ebay has got better at detecting duplicate bids that occur within the same second.

I can't see any problems with the Gixen side of things at the moment.

I guess it's also p ...
  Topic: Mirror bid not working.
Cupid

Replies: 6
Views: 2355

PostForum: Support   Posted: Mon Jul 16, 2018 4:04 am   Subject: Mirror bid not working.
Have you got your Offsets set to be exactly the same time ?

That is the only scenario in which you'll ever see two bids, and then only because Ebay is not quick enough to recognise that two bids of ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 4649

PostForum: Support   Posted: Fri Jul 13, 2018 2:36 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
There was a bid of US $632.07 withdrawn 3 seconds before the end. This will be the cause.

Bid shielding ?

It should probably be reported to Ebay for investigation, since bid shielding is against ...
  Topic: Nnew ebay password
Cupid

Replies: 2
Views: 1186

PostForum: Support   Posted: Tue Jul 10, 2018 10:12 am   Subject: Nnew ebay password
That is correct, whenever you change your Ebay password you need to re-authorise your Ebay account to Gixen via the Gixen Settings page.
  Topic: snipes failed --> Auth token is invalid.
Cupid

Replies: 8
Views: 3120

PostForum: Support   Posted: Fri Jul 06, 2018 12:41 pm   Subject: snipes failed --> Auth token is invalid.
You only really know for certain whether Ebay is blocking you account when Gixen tries to place a bid for you and can't.

So one pro-active action might be to find some auctions ending quite soon th ...
  Topic: 332699735996
Cupid

Replies: 1
Views: 1045

PostForum: Support   Posted: Sun Jul 01, 2018 1:31 pm   Subject: 332699735996
If you look at the listing near the top it now says:

'This listing was ended by the seller because there was an error in the listing.'

So when Gixen came to bid the auction was no longer active.
  Topic: item cannot be purchased received 3 Unpaid strikes
Cupid

Replies: 8
Views: 3137

PostForum: Support   Posted: Fri Jun 29, 2018 7:34 am   Subject: item cannot be purchased received 3 Unpaid strikes
Sadly, it wouldn't be the first time that a customer services representative at Ebay had given false or incomplete information due to lack of awareness of how the Ebay system actually works.

They d ...
  Topic: item cannot be purchased received 3 Unpaid strikes
Cupid

Replies: 8
Views: 3137

PostForum: Support   Posted: Fri Jun 29, 2018 3:51 am   Subject: item cannot be purchased received 3 Unpaid strikes
This is another instance where the seller decides whether or not a restriction should be placed based on the number of unpaid strikes a bidder has.

It's certainly possible to buy from sellers that ...
  Topic: I cannot communicate with you
Cupid

Replies: 3
Views: 1711

PostForum: Support   Posted: Sat Jun 23, 2018 4:05 am   Subject: I cannot communicate with you
The change was necessary in order to move to the new, even more reliable, method of placing bids for you on Ebay, which is via you authorising your Ebay account to Gixen.

Ebay credentials thus no l ...
  Topic: donations revisited
Cupid

Replies: 1
Views: 805

PostForum: Suggestions and Ideas   Posted: Sat Jun 23, 2018 3:53 am   Subject: donations revisited
It sounds like Mirror chunks might be the best fit for your usage.

I don't think Mario wants to take any money without giving at least something back in return.
  Topic: Limit on Snipes with mirror???
Cupid

Replies: 2
Views: 1356

PostForum: Support   Posted: Mon Jun 18, 2018 9:00 am   Subject: Limit on Snipes with mirror???
I don't know where that might be still on the internet, there hasn't been any limit to the number of snipes you can schedule for around 10 years.
  Topic: New Feature Suggestion - \"Refresh\" Button
Cupid

Replies: 5
Views: 1337

PostForum: Suggestions and Ideas   Posted: Sun Jun 17, 2018 1:56 pm   Subject: New Feature Suggestion - \"Refresh\" Button
'Variable' does in fact mean 'increase the frequency as you get closer to the end of the auction'... So you may well find that the default setting is exactly what you want.
  Topic: New User with a question
Cupid

Replies: 4
Views: 2663

PostForum: Support   Posted: Sun Jun 17, 2018 1:51 pm   Subject: New User with a question
You are only likely to see two bids like the one John gave an example of if you set both your Main and Mirror offsets to be the same number.

Most often when you have them different you will only se ...
  Topic: Offset?
Cupid

Replies: 1
Views: 1057

PostForum: Support   Posted: Thu Jun 14, 2018 12:26 pm   Subject: Offset?
The amount of time, in seconds, before the auction ends, when you want Gixen to place the bid.
  Topic: GIXEN didnt do anything despite my bid was higher
Cupid

Replies: 4
Views: 1908

PostForum: Impressions   Posted: Wed Jun 13, 2018 1:14 pm   Subject: GIXEN didnt do anything despite my bid was higher
How much more than 47 Euros ?

If it was within a bid increment it would have been rejected by Ebay.

What was the status that Gixen gave this auction after it had completed ?
  Topic: New Feature Suggestion - \"Refresh\" Button
Cupid

Replies: 5
Views: 1337

PostForum: Suggestions and Ideas   Posted: Tue Jun 12, 2018 8:54 am   Subject: New Feature Suggestion - \"Refresh\" Button
The "Refresh Gixen Status" button, should be used after an auction has completed to get a better indication as to the eventual status from the Gixen server(s).

The prices in the GDM updat ...
  Topic: A quiz
Cupid

Replies: 3
Views: 2325

PostForum: Support   Posted: Tue Jun 12, 2018 8:44 am   Subject: A quiz
This is an interesting case, because the eventual winner ended up having the best strategy even though it is pretty much what we always advise people NOT to do.

They bid incrementally what Ebay tol ...
  Topic: My bid was higher but I dign't win
Cupid

Replies: 4
Views: 3435

PostForum: Support   Posted: Tue Jun 12, 2018 8:14 am   Subject: My bid was higher but I dign't win
This may be another instance where a larger offset would have helped.

That would most likely have, at least, resulted in the eventual winner having to pay more than they did.
  Topic: New Feature Suggestion - \"Refresh\" Button
Cupid

Replies: 5
Views: 1337

PostForum: Suggestions and Ideas   Posted: Tue Jun 12, 2018 8:07 am   Subject: New Feature Suggestion - \"Refresh\" Button
Have you investigated using the Gixen Desktop Manger, if up to date pricing is an issue for you ?
  Topic: additional Group Option needed
Cupid

Replies: 1
Views: 904

PostForum: Suggestions and Ideas   Posted: Thu Jun 07, 2018 1:10 pm   Subject: additional Group Option needed
There is a short discussion of the current Contingency group implementation [url=http://www.gixen.com/forum/viewtopic.php?t=6997]here.

I'm still of the opinion that what you are requesting is the f ...
  Topic: Gixen Desktop Manager shows old high bids, not current bids
Cupid

Replies: 2
Views: 1288

PostForum: Support   Posted: Wed Jun 06, 2018 7:15 am   Subject: Gixen Desktop Manager shows old high bids, not current bids
To me this seems the wrong way round... I could understand if pressing the 'Refresh Gixen Status' resulted in the prices going backwards since that is a request to update from what the Gixen server kn ...
  Topic: Says outbid but won & unpaid items when I have no strik
Cupid

Replies: 5
Views: 2504

PostForum: Support   Posted: Mon Jun 04, 2018 3:32 am   Subject: Says outbid but won & unpaid items when I have no strik
Normal operation would be 'Bid Under Asking Price' on the server with the smallest offset when the server with the largest offset reports 'Won'.

Perhaps a bit more investigation by the OP is requir ...
  Topic: Desktop manager- offset increments
Cupid

Replies: 3
Views: 2115

PostForum: Support   Posted: Mon Jun 04, 2018 3:01 am   Subject: Desktop manager- offset increments
The reason that there is less choice of offsets in the Desktop Manager is historical.

There were the same options as the web page when the Desktop Manager was developed, due to demand more were int ...
  Topic: Winning bid was same as my bid but I didn’t win. Why?
Cupid

Replies: 2
Views: 1424

PostForum: Support   Posted: Wed May 30, 2018 2:05 am   Subject: Winning bid was same as my bid but I didn’t win. Why?
... and this is another reason I use larger offsets... of course it would have made no difference in this case because the winning bid was placed many minutes before the end of the auction... but the ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 4649

PostForum: Support   Posted: Sun May 27, 2018 9:09 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Ebay will not accept a bid, at all, if it is less than one bid increment more than the current price.

That said, it is certainly possible to win by less than a bid increment, but to do that first y ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Sun May 27, 2018 8:45 am   Subject: Making people wait 60 seconds before accessing account
Thank you for your kind post, Innomen.

It's an interesting divergence to advocate starting a campaign to get social funding... I can't see that bearing many fruit but I do wish you luck with your e ...
  Topic: bid cancelled in gixen and I lost the item in ebay
Cupid

Replies: 2
Views: 1494

PostForum: Support   Posted: Sat May 26, 2018 2:44 am   Subject: bid cancelled in gixen and I lost the item in ebay
Did you place these items into the same group ?

If so that is what is supposed to happen, regular groups are used to enable you to automatically only win one item from the group. If you want to win ...
  Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Cupid

Replies: 13
Views: 4649

PostForum: Support   Posted: Sat May 26, 2018 2:40 am   Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
.. and this is why I use larger offsets.
  Topic: 3 seconds or 6 seconds on Mirror
Cupid

Replies: 5
Views: 2270

PostForum: Impressions   Posted: Sat May 26, 2018 2:14 am   Subject: 3 seconds or 6 seconds on Mirror
Also having a Mirror subscription allows you to set offsets greater than 6, which for the auctions I take an interest in is an advantage because with it I gain the advantage of both the bid increment ...
  Topic: 183221291743
Cupid

Replies: 2
Views: 1132

PostForum: Support   Posted: Fri May 18, 2018 1:51 pm   Subject: 183221291743
From what I see your bid won by beating a bid from another sniper of ÂGBP 51.68.

The bid increment in that range is ÂGBP 1, so that is all that Ebay asked you to pay extra.

People don't bi ...
  Topic: Clicking edit does not give edit fields
Cupid

Replies: 12
Views: 3498

PostForum: Support   Posted: Fri May 18, 2018 3:23 am   Subject: Clicking edit does not give edit fields
jsrobbins,

Have you looked at the bottom of the page ?

When you have a Mirror subscription there is an option to move these fields to the top, but the default, I think, is that they are at the b ...
  Topic: Snipe not placed - item does not ship to you - yes it does!
Cupid

Replies: 5
Views: 1962

PostForum: Support   Posted: Thu May 17, 2018 4:54 am   Subject: Snipe not placed - item does not ship to you - yes it does!
It isn't the lack of a shipping cost that is causing this error as the OP suggests.

What causes this error is that the seller has specifically limited the regions that they agree to ship to, for th ...
  Topic: Gixen did not bid \"No linked PayPal account\" ?
Cupid

Replies: 4
Views: 2234

PostForum: Support   Posted: Thu May 10, 2018 10:48 am   Subject: Gixen did not bid \"No linked PayPal account\" ?
Why not set up different Ebay accounts from your business and personal buying? Then you can have a one to one correspondence between your Paypal accounts and your Ebay accounts.

Alternatively, no m ...
  Topic: different offset advice
Cupid

Replies: 2
Views: 1786

PostForum: Support   Posted: Thu May 10, 2018 4:42 am   Subject: different offset advice
Your broadband speed is of no significance to this decision, because Gixen snipes are sent directly from Gixen servers to Ebay, so once you set them you don't need an internet connection at your home ...
  Topic: no bid - winning bid below my bid?
Cupid

Replies: 2
Views: 1668

PostForum: Support   Posted: Mon May 07, 2018 4:41 am   Subject: no bid - winning bid below my bid?
What status did Gixen give the snipe after it had completed ?
  Topic: Gixen did not bid \"No linked PayPal account\" ?
Cupid

Replies: 4
Views: 2234

PostForum: Support   Posted: Sun May 06, 2018 5:28 am   Subject: Gixen did not bid \"No linked PayPal account\" ?
It is also worth noting that, as well as Ebay thinking it does not have a record of your Paypal account, you will also only get this error when the seller has selected the option to only allow buyers ...
  Topic: eBay.co.uk redirect to.com
Cupid

Replies: 2
Views: 1313

PostForum: Support   Posted: Sun May 06, 2018 4:55 am   Subject: eBay.co.uk redirect to.com
Your Ebay credentials for .co.uk should work fine with .com.

I've always exclusively used ebay.co.uk, where my credentials are registered, and it has never caused any issues using Gixen... unless E ...
  Topic: Cannot Login
Cupid

Replies: 6
Views: 1899

PostForum: Support   Posted: Wed Apr 25, 2018 9:09 am   Subject: Cannot Login
It doesn't appear to be a general issue, I can log in without any issues, Suzyqsnaturals.

Have you also tried emailing Mario at the support address ?
  Topic: GIXEN SCREEN VIEW
Cupid

Replies: 1
Views: 959

PostForum: Support   Posted: Wed Apr 25, 2018 9:07 am   Subject: GIXEN SCREEN VIEW
Perhaps it's a browser setting for that page on your PC, have you tried Ctrl and the Middle wheel of you mouse to change the size ?
  Topic: Cannot Login
Cupid

Replies: 6
Views: 1899

PostForum: Support   Posted: Wed Apr 25, 2018 5:30 am   Subject: Cannot Login
Just to clarify, are you saying that you have already been through the process of resetting your password available [url=https://www.gixen.com/forgotpassword.php]here ?
  Topic: Failure continues ...
Cupid

Replies: 2
Views: 1332

PostForum: Support   Posted: Sat Apr 21, 2018 12:37 pm   Subject: Re: Failure continues ...
Of course, my Paypal has an account link with eBay.

It is the other way round that requires the link... on Ebay you have to tell them your Paypal account email address... You can check whether the ...
  Topic: Snipe not made 162992056354 eBay Trust & Safety Error F
Cupid

Replies: 3
Views: 1370

PostForum: Support   Posted: Wed Apr 18, 2018 2:39 am   Subject: Snipe not made 162992056354 eBay Trust & Safety Error F
Ebay tend to let you buy a few things before they request this information.

They also tend to only prompt you to provide the information when you want to do something important like bidding on an i ...
  Topic: AUCTION ENDED EARLY WITH BUY IT NOW ? ... No it didn't !
Cupid

Replies: 2
Views: 1322

PostForum: Support   Posted: Wed Apr 18, 2018 2:30 am   Subject: AUCTION ENDED EARLY WITH BUY IT NOW ? ... No it didn't !
Was this same status reported on both the Main and Mirror servers ?
  Topic: Should I still be seeing ads with subscription?
Cupid

Replies: 2
Views: 1215

PostForum: Support   Posted: Fri Apr 13, 2018 5:44 am   Subject: Should I still be seeing ads with subscription?
I think everyone gets adverts in the Forum, don't they ?

Once you have logged in, when you have a subscription, you shouldn't have adverts on your snipes page any more.

You should also be able t ...
  Topic: snipe not placed
Cupid

Replies: 3
Views: 1553

PostForum: Support   Posted: Fri Apr 13, 2018 5:29 am   Subject: Re: item #
Item: 123057680498

I thought the number on the snipe page was ebay. Sorry

That isn't the same item as you posted about above, is it ?

Have you two separate errors ? If so, do they have the sa ...
  Topic: Where was my bid?
Cupid

Replies: 1
Views: 1215

PostForum: Support   Posted: Sun Apr 08, 2018 1:24 pm   Subject: Where was my bid?
It is because your bid was blocked by Ebay for not being at least one bid increment more then the current auction price. This is one of the fundamental Ebay rules of bidding.

Please read the FAQ pa ...
  Topic: Unable to place bid
Cupid

Replies: 1
Views: 894

PostForum: Support   Posted: Sun Apr 08, 2018 10:58 am   Subject: Unable to place bid
Please follow the instructions that John kindly provided on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread, a while ago.
  Topic: Suddenly I must enter my username and password each time
Cupid

Replies: 3
Views: 1404

PostForum: Support   Posted: Sun Apr 08, 2018 10:47 am   Subject: Suddenly I must enter my username and password each time
Ah, maybe John.

Firefox is still able to store my credentials fir Gixen... so, if that is the issue here it is probably with the local copy of the browser that the OP is using.
  Topic: offset time?
Cupid

Replies: 5
Views: 1814

PostForum: Support   Posted: Sat Apr 07, 2018 3:50 pm   Subject: offset time?
Again having them the same is a choice for you to make, it isn't necessarily better, or worse.

What you should take into account though is that, whatever you choose, you should, most often, expect ...
  Topic: Suddenly I must enter my username and password each time
Cupid

Replies: 3
Views: 1404

PostForum: Support   Posted: Sat Apr 07, 2018 10:59 am   Subject: Suddenly I must enter my username and password each time
There never was an 'automatic entry' to the sniping page.

Perhaps the timeout on the session has been shortened ?... But I haven't seen any discussion of that happening recently.

I've always had ...
  Topic: Bids being required in Canadian dollars
Cupid

Replies: 1
Views: 997

PostForum: Support   Posted: Fri Apr 06, 2018 3:25 pm   Subject: Bids being required in Canadian dollars
You can only bid n the currency of the auction.. if you want to work out what that is in another currency use a conversion site like xe.com.
  Topic: Editing Multiple Auctions
Cupid

Replies: 1
Views: 1069

PostForum: Support   Posted: Fri Apr 06, 2018 1:41 pm   Subject: Editing Multiple Auctions
No,

The only aspect that might have a default snipe amount/bid is the Autosnipe addon for the Firefox browser.
  Topic: \"Auction ended. This auction has ended.\"
Cupid

Replies: 6
Views: 3328

PostForum: Support   Posted: Thu Apr 05, 2018 9:11 am   Subject: \"Auction ended. This auction has ended.\"
... it's not possible to add a Best Offer option to an auction. Perhaps the rules have changed and eBay hasn't updated that page.

You are absolutely correct it does say that... it wouldn't be the ...
  Topic: \"Auction ended. This auction has ended.\"
Cupid

Replies: 6
Views: 3328

PostForum: Support   Posted: Thu Apr 05, 2018 12:20 am   Subject: \"Auction ended. This auction has ended.\"
I think it was probably an auction with a Best Offer like this:

https://www.ebay.co.uk/itm/132568647939

I guess it could have had a BIN too, but, as you say, that is unusual, perhaps impossible. ...
  Topic: \"Auction ended. This auction has ended.\"
Cupid

Replies: 6
Views: 3328

PostForum: Support   Posted: Tue Apr 03, 2018 3:09 am   Subject: \"Auction ended. This auction has ended.\"
The item must have had a 'Best Offer' button on it, a buyer made an offer that way (at the opening price) and the seller accepted it, which ended the auction early and thus did not provide any sniper ...
  Topic: Two automated bidders
Cupid

Replies: 4
Views: 2254

PostForum: Support   Posted: Thu Mar 29, 2018 9:12 am   Subject: Two automated bidders
It's not a simple answer and you will find it has been debated here many many times.

The highest accepted bid always wins on Ebay. So the amount matters far more than the timing. If there are two l ...
  Topic: Gixen did not place + Can not retrieve Ebay watchlist
Cupid

Replies: 8
Views: 2431

PostForum: Support   Posted: Thu Mar 29, 2018 9:04 am   Subject: Gixen did not place + Can not retrieve Ebay watchlist
Did you last authorise your account 9 days ago ?

How long have you been using Gixen with this Ebay account ?

Did you have many successful snipes before you started to encounter this issue ?
  Topic: What did I do wrong?
Cupid

Replies: 6
Views: 1798

PostForum: Support   Posted: Thu Mar 29, 2018 8:58 am   Subject: What did I do wrong?
Was the snipe Mirrored and if so, did you get that same status on the Mirror tab ?
  Topic: Gixen never placed bid
Cupid

Replies: 4
Views: 1484

PostForum: Support   Posted: Thu Mar 29, 2018 8:55 am   Subject: Re: Gixen never placed bid
... they could have bid much more than your snipe.

This is true... all that can be deduced is that if the bid had been accepted by Ebay then either the OP or the person that won the auction, would ...
  Topic: Bid under asking price
Cupid

Replies: 4
Views: 3340

PostForum: Support   Posted: Tue Mar 27, 2018 9:31 am   Subject: Bid under asking price
You are misreading the original post, admittedly the OP wrote the wrong numbers too, which confuses things further, and I had the advantage of seeing the listing before it was deleted.

The price of ...
  Topic: Gixen never placed bid
Cupid

Replies: 4
Views: 1484

PostForum: Support   Posted: Tue Mar 27, 2018 9:18 am   Subject: Gixen never placed bid
What status did Gixen give these snipes after the auction had completed ?
  Topic: \"Gixen This!\" Feature
Cupid

Replies: 2
Views: 1258

PostForum: Suggestions and Ideas   Posted: Tue Mar 27, 2018 8:52 am   Subject: \"Gixen This!\" Feature
If you use the Firefox browser there is already [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this.
  Topic: Can you have more than 1 given account?
Cupid

Replies: 2
Views: 1442

PostForum: Support   Posted: Tue Mar 27, 2018 8:48 am   Subject: Can you have more than 1 given account?
You can unlink and relink Ebay accounts on the Settings page, after you have logged on. It comes up when you press the Settings button near the top of the page.

Be sure which Gixen account you are ...
  Topic: Gixen did not place a bid - hence auction was lost.
Cupid

Replies: 4
Views: 1539

PostForum: Support   Posted: Sat Mar 24, 2018 1:27 pm   Subject: Gixen did not place a bid - hence auction was lost.
I generally use the 'Purge Completed' button to remove the expired items, it helps avoid making this type of mistake.
  Topic: Mac account
Cupid

Replies: 1
Views: 1261

PostForum: Suggestions and Ideas   Posted: Sat Mar 24, 2018 1:19 pm   Subject: Mac account
Gixen is a web service, as such it is OS independent. You just use whichever web browser you want on any operating system you choose.

So, of course, you can have a Mirror account if you use an Appl ...
  Topic: Unable to login
Cupid

Replies: 1
Views: 875

PostForum: Support   Posted: Thu Mar 22, 2018 8:36 am   Subject: Unable to login
This will be because you changed your Ebay password.

I imagine the request was to change your Gixen password, which is a different thing.

After you have logged in, you need to go to the Settings ...
  Topic: paypal payment
Cupid

Replies: 2
Views: 1168

PostForum: Support   Posted: Mon Mar 19, 2018 10:09 am   Subject: paypal payment
I don't think you have to register with Paypal in order to make a single payment with a card, will that do?

Or do you have some other aversion to using Paypal ?

If so, I think you are not going ...
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 3331

PostForum: Support   Posted: Sun Mar 18, 2018 5:00 am   Subject: can not retrieve Ebay watchlist
I added that one as the only item n my watch list and then imported my watchlist, via the web interface, and it worked fine.

Perhaps it's all the Buy It Now's that you have in your watchlist, or pe ...
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 3331

PostForum: Support   Posted: Sat Mar 17, 2018 12:45 pm   Subject: can not retrieve Ebay watchlist
Ok,

I think Mario usually asks for examples of items (auction ids) that will not import that are on your watch list.

It may also be useful, for him, to know how many items you have on your watch ...
  Topic: Can't login - different than other posts
Cupid

Replies: 7
Views: 1919

PostForum: Support   Posted: Sat Mar 17, 2018 11:36 am   Subject: Can't login - different than other posts
Only Mario can look, behind the scenes, at this type of issue... evidently it's not universal or we have a lot more reports of it occurring.

As previously requested, above, please email Mario direc ...
  Topic: automatic cancelling of bids
Cupid

Replies: 1
Views: 1006

PostForum: Support   Posted: Sat Mar 17, 2018 11:29 am   Subject: automatic cancelling of bids
I think you are misunderstanding the use of the Group functionality.

If you want to win all your snipes you should not be placing them in groups at all.

Groups should only be used when you want ...
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 3331

PostForum: Support   Posted: Sat Mar 17, 2018 11:24 am   Subject: can not retrieve Ebay watchlist
But works via the web interface ?
  Topic: Can't login - different than other posts
Cupid

Replies: 7
Views: 1919

PostForum: Support   Posted: Fri Mar 16, 2018 9:38 am   Subject: Can't login - different than other posts
If you've set up two accounts that are both linked to the same Ebay account that might explain it.

Please email Mario direct, only he can sort out issues of that nature.
  Topic: Can't login - different than other posts
Cupid

Replies: 7
Views: 1919

PostForum: Support   Posted: Fri Mar 16, 2018 6:34 am   Subject: Can't login - different than other posts
That is odd, are you saying that bcalnyc is your Gixen id, and that it is different from your Ebay id (as recommended), but that you still get this message ?
  Topic: timer
Cupid

Replies: 2
Views: 1350

PostForum: Suggestions and Ideas   Posted: Fri Mar 16, 2018 6:32 am   Subject: timer
It sounds to me like the Mirror option is not being detected on your account, which would also mean it is not active.

Neither of those things should be part of your experience as a Mirror subscribe ...
  Topic: Gixen Desktop Manager (64-bit) released
Cupid

Replies: 20
Views: 38211

PostForum: Announcements   Posted: Tue Mar 13, 2018 4:55 am   Subject: Gixen Desktop Manager (64-bit) released
I'm not really understanding this 22dollar,

There is only one Gixen snipe amount for any particular auction, whether you add that snipe via the web interface, via Autosnipe or via the Gixen Desktop ...
  Topic: Suggestion for new feature: Keep track of Buy-it-Now's
Cupid

Replies: 5
Views: 2188

PostForum: Suggestions and Ideas   Posted: Sun Mar 11, 2018 8:06 am   Subject: Suggestion for new feature: Keep track of Buy-it-Now's
Personally, I've always been against auction management features being added to Gixen, I think it complicates things, more things to go wrong is more time taken away from the primary task of placing s ...
  Topic: Gixen did not bid
Cupid

Replies: 4
Views: 1667

PostForum: Support   Posted: Sat Mar 10, 2018 12:42 pm   Subject: Gixen did not bid
OK,

Your bid was blocked by Ebay.

What this means is that on Ebay you have not told them what email address you have registered for your Paypal account, and the seller of that item has specified ...
  Topic: Gixen did not bid
Cupid

Replies: 4
Views: 1667

PostForum: Support   Posted: Sat Mar 10, 2018 11:26 am   Subject: Gixen did not bid
What status did Gixen give the snipe after it had completed ?
  Topic: can not retrieve Ebay watchlist
Cupid

Replies: 14
Views: 3331

PostForum: Support   Posted: Fri Mar 09, 2018 3:33 am   Subject: can not retrieve Ebay watchlist
It's only been a day kohsoe,

Please have a bit of patience.

If you don't get another response here please email Mario direct at the support address given on the [url=https://www.gixen.com/contac ...
  Topic: timing
Cupid

Replies: 1
Views: 1047

PostForum: Support   Posted: Fri Mar 09, 2018 3:30 am   Subject: timing
First you need a Mirror subscription.

So assuming you have that, you can select the offset that you want from the drop down menus that are present whenever you set up a snipe.

You can also chang ...
  Topic: Bidding Error/Failure: Trust and Safety
Cupid

Replies: 3
Views: 1775

PostForum: Support   Posted: Tue Mar 06, 2018 11:46 am   Subject: Bidding Error/Failure: Trust and Safety
My advice would be to do a few manual bids on Ebay via this id before scheduling any more snipes.

That way you'll probably discover what it is that Ebay want from you.

It is common for Ebay to w ...
  Topic: Reserve not met - Mixed placed bid lower that edited
Cupid

Replies: 2
Views: 1236

PostForum: Support   Posted: Tue Mar 06, 2018 11:24 am   Subject: Reserve not met - Mixed placed bid lower that edited
In short, what this means is that the sellers reserve was more than 103.70 EUR.

Gixen does place the bid you ask it to.

Ebay doesn't display the bid that was entered if there are no other bids h ...
  Topic: Duplicate InvocationID violation.
Cupid

Replies: 8
Views: 3641

PostForum: Support   Posted: Tue Mar 06, 2018 11:17 am   Subject: Duplicate InvocationID violation.
sdisposition,

What was the auction id for which you received this error ?
  Topic: cannot change or retrive password
Cupid

Replies: 1
Views: 936

PostForum: Support   Posted: Tue Mar 06, 2018 11:14 am   Subject: cannot change or retrive password
Are you saying that you have received an email from Gixen, just not the one you are now requesting ?

Is leeshobby13 your Gixen id and is it different from the Ebay id you have associated with it ?
  Topic: Cannot import watch list
Cupid

Replies: 1
Views: 950

PostForum: Support   Posted: Mon Mar 05, 2018 5:07 am   Subject: Cannot import watch list
Is this via the web interface or the Desktop Manager ?

Do you get any error messages, if so what are they ?

Can you provide an example of an item that is on your watch list but will not import ? ...
  Topic: Could not add this item 2F332567886702(2).
Cupid

Replies: 1
Views: 923

PostForum: Support   Posted: Sun Mar 04, 2018 1:13 pm   Subject: Could not add this item 2F332567886702(2).
Where did you pick these numbers up from?

Neither of them are auction numbers, that's why you can't add them.

Auction numbers are 12 digit numbers found at the top right of the description, on t ...
  Topic: Images and URLs are not working in support messages
Cupid

Replies: 1
Views: 816

PostForum: Support   Posted: Sun Mar 04, 2018 9:22 am   Subject: Images and URLs are not working in support messages
The issue is now resolved...generally a cut and paste of the error is sufficient.

If you really want to put an image here just truncate the url and we will work out how to expand it to view the ima ...
  Topic: Database issue - aware of it, working on a fix
Cupid

Replies: 4
Views: 1616

PostForum: Support   Posted: Sun Mar 04, 2018 7:53 am   Subject: Database issue - aware of it, working on a fix
It would appear that we are all able to log in and schedule snipes once more.
  Topic: unable to log in
Cupid

Replies: 14
Views: 3092

PostForum: Support   Posted: Sun Mar 04, 2018 7:52 am   Subject: unable to log in
It is being worked on, please monitor [url=http://www.gixen.com/forum/viewtopic.php?t=8849]this thread for updates.
  Topic: Having issues - got pg_connect errors
Cupid

Replies: 31
Views: 4729

PostForum: Support   Posted: Sun Mar 04, 2018 7:51 am   Subject: Having issues - got pg_connect errors
It is being worked on, please monitor [url=http://www.gixen.com/forum/viewtopic.php?t=8849]this thread for updates.
  Topic: closed window w/o logging out and can't log back in
Cupid

Replies: 1
Views: 954

PostForum: Support   Posted: Fri Mar 02, 2018 2:47 pm   Subject: closed window w/o logging out and can't log back in
The recommended way to refresh the page is to push the 'Add' button with no details entered.

As far as the Gixen site is concerned you are permitted to log in again, even if it still thinks you are ...
  Topic: Can't Place Bid - error message.....
Cupid

Replies: 1
Views: 1003

PostForum: Support   Posted: Wed Feb 28, 2018 11:30 am   Subject: Can't Place Bid - error message.....
Please follow the instructions provided by John on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread.

I think this is necessary whenever you change any aspect of your credentials on ...
  Topic: Error Msg?
Cupid

Replies: 1
Views: 1026

PostForum: Support   Posted: Wed Feb 28, 2018 11:25 am   Subject: Error Msg?
You can't add it because it is a Buy It Now only item, you can't snipe those.
  Topic: Help using site - how to change snipe timing?
Cupid

Replies: 1
Views: 981

PostForum: Support   Posted: Tue Feb 27, 2018 1:09 pm   Subject: Help using site - how to change snipe timing?
You select a number from that list, that is the number of seconds before the end of the auction at which you want Gixen to place your bid. You must do that before you press the 'Add' button, otherwise ...
  Topic: Snipe failed for the first time ever?
Cupid

Replies: 16
Views: 4601

PostForum: Support   Posted: Mon Feb 26, 2018 2:53 am   Subject: Snipe failed for the first time ever?
It does appear that Mario was able to positively address the issue quite quickly so the problem was short lived and mainly affected the Main server, so Mirrored snipes were less impacted.

However, ...
  Topic: EBAY ERROR: PURCHASE LIMIT EXCEEDED
Cupid

Replies: 1
Views: 939

PostForum: Support   Posted: Sun Feb 25, 2018 2:39 pm   Subject: EBAY ERROR: PURCHASE LIMIT EXCEEDED
Do you mean that your snipe amount was higher than the winning bid plus bid increment, but you didn't win ?

This item wasn't won with a snipe bid from the timings that I can see.

So, if your bid ...
  Topic: Gixen failed to bid
Cupid

Replies: 2
Views: 1169

PostForum: Support   Posted: Sun Feb 25, 2018 2:32 pm   Subject: Gixen failed to bid
Did it fail on both the Main and Mirror ?

I had one that the Main missed but the Mirror picked up... the rest of mine seemed to get through, even when others were having failures, so I've only just ...
  Topic: Can't log in
Cupid

Replies: 1
Views: 1035

PostForum: Support   Posted: Sat Feb 24, 2018 11:57 am   Subject: Can't log in
Yes, this is the same issue as others are talking about on [url=http://www.gixen.com/forum/viewtopic.php?t=8830]this thread.
  Topic: unable to log in
Cupid

Replies: 14
Views: 3092

PostForum: Support   Posted: Sat Feb 24, 2018 10:23 am   Subject: unable to log in
I'm logged in and getting:

Warning: pg_last_error() expects parameter 1 to be resource, boolean given in /usr/local/apache2/htdocs/gixen/database.php on line 51

Warning: pg_exec() expects parame ...
  Topic: How do groups work?
Cupid

Replies: 3
Views: 10525

PostForum: Support   Posted: Thu Feb 22, 2018 5:06 am   Subject: How do groups work?
Do you support group bids?

Yes. Group bids can be used for items that do not have end times within 2 minutes of each other. Be careful not to group items too close to each other by end time, or you ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Thu Feb 22, 2018 4:52 am   Subject: Making people wait 60 seconds before accessing account
paxamica,

You should not be seeing the timer if you have a paid up Mirror subscription.

Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Conta ...
  Topic: How to change my password for Gixen
Cupid

Replies: 1
Views: 1037

PostForum: Support   Posted: Wed Feb 21, 2018 8:29 am   Subject: How to change my password for Gixen
On the home page select the 'Sign Up' button, then you can use the:

Forgot your Gixen password? You can reset it here.

link to change your password.
  Topic: ListingsHistory (old auctions links) url not working
Cupid

Replies: 3
Views: 1391

PostForum: Support   Posted: Tue Feb 20, 2018 6:27 am   Subject: ListingsHistory (old auctions links) url not working
Thanks for pointing this out,

Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

He should be able to advise as to whether t ...
  Topic: Do you wanna have a german translation?
Cupid

Replies: 2
Views: 1535

PostForum: Suggestions and Ideas   Posted: Tue Feb 20, 2018 6:16 am   Subject: Do you wanna have a german translation?
It would appear that the remaining 'Deutsch' links near the top of some pages are now broken.

Oliver, perhaps you could help fix what should be at the end of these ?

It is easiest to contact Mar ...
  Topic: Gixen Mirror Offset & eBay Autobidder Scenario
Cupid

Replies: 8
Views: 2987

PostForum: Support   Posted: Mon Feb 19, 2018 12:39 pm   Subject: Gixen Mirror Offset & eBay Autobidder Scenario
I think you are not understanding quite how Ebay, and Gixen, work. That's not unusual, even for those that have used both for quite a while, so there's no shame in that.

Sure, you can place manual ...
  Topic: my bid disappeared
Cupid

Replies: 4
Views: 1624

PostForum: Support   Posted: Mon Feb 19, 2018 12:20 pm   Subject: my bid disappeared
I think that's unlikely to be the cause because plenty of people have edited snipes using both interfaces, over many years and not reported that their snipes have disappeared, after all it's a pretty ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Mon Feb 19, 2018 11:57 am   Subject: Making people wait 60 seconds before accessing account
herrhepcat,

I personally would still be interested in your ideas
...
Few listen with an open mind.

?

Do we now live in a world where expression of an alternate view is to be 'not open mind ...
  Topic: my bid disappeared
Cupid

Replies: 4
Views: 1624

PostForum: Support   Posted: Sun Feb 18, 2018 6:25 am   Subject: my bid disappeared
This isn't a problem that has been reported before.

Is Rust0x your one and only Gixen id ?

If something like this happens to anyone else, 10 seconds before that auction ends is too late to do an ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Fri Feb 16, 2018 4:50 am   Subject: Making people wait 60 seconds before accessing account
herrhepcat,

I personally would still be interested in your ideas of how to increase revenue without increasing the Mirror subscription fee, I believe that could be a positive conversation to be ha ...
  Topic: Mirror Offset - What is it?
Cupid

Replies: 1
Views: 1022

PostForum: Support   Posted: Tue Feb 13, 2018 1:02 pm   Subject: Mirror Offset - What is it?
It's the offset from the end of the auction.

So the number specified is the number of seconds, before the auction ends, that you would like Gixen to attempt to place your bid.
  Topic: my paid mirror subscription doesn't seem to be recognized?
Cupid

Replies: 1
Views: 916

PostForum: Support   Posted: Tue Feb 13, 2018 12:45 pm   Subject: my paid mirror subscription doesn't seem to be recognized?
I split this off from the '60 second' thread because it wasn't relevant to that thread, and I had problems trying to respond to it there.

Please can you email Mario direct at the support address gi ...
  Topic: Gixen alternate business model?
Cupid

Replies: 3
Views: 1444

PostForum: Suggestions and Ideas   Posted: Sun Feb 11, 2018 6:55 am   Subject: Gixen alternate business model?
The countdown doesn't happen as soon as you register an account with Gixen, so new users do already get an opportunity to try the service and see how well it works before they are asked to contribute ...
  Topic: Gixen Desktop Manager (32-bit)
Cupid

Replies: 4
Views: 1643

PostForum: Support   Posted: Sat Feb 10, 2018 5:31 am   Subject: Gixen Desktop Manager (32-bit)
As I mentioned earlier in this thread there is another that is preferable:

[url=http://www.gixen.com/forum/viewtopic.php?t=8703]this one

where Mario supplied the requested link more than a month ...
  Topic: Won't bid if seller has set postage restrictions
Cupid

Replies: 4
Views: 1398

PostForum: Support   Posted: Fri Feb 09, 2018 12:38 pm   Subject: Won't bid if seller has set postage restrictions
You can't edit posts because the forum is open to everyone to post without having to register... This is deliberate so that anyone can use it even if they haven't used the service yet.

Good luck wi ...
  Topic: Won't bid if seller has set postage restrictions
Cupid

Replies: 4
Views: 1398

PostForum: Support   Posted: Fri Feb 09, 2018 9:46 am   Subject: Won't bid if seller has set postage restrictions
This is, and always has been, an Ebay restriction not a Gixen one. It is not enough for a seller to agree 'through the message system to post abroad', they also need to specifically allow you to bid a ...
  Topic: My max bid as the only bid.
Cupid

Replies: 1
Views: 1001

PostForum: Support   Posted: Wed Feb 07, 2018 12:28 pm   Subject: My max bid as the only bid.
I think that these are covered quite well on the 'FAQ' page (see the tab above) and to a lesser extent on the 'Why Snipe?' tab.

Can I ask you to read those pages and then let us know what is still ...
  Topic: Newly Added Bids Not Showing Up in the Sheduled Bid List
Cupid

Replies: 3
Views: 1382

PostForum: Support   Posted: Wed Feb 07, 2018 11:38 am   Subject: Newly Added Bids Not Showing Up in the Sheduled Bid List
It has been a problem for a while:

I first reported it [url=http://www.gixen.com/forum/viewtopic.php?t=2812]here and the last time Mario promised to fix it was [url=http://www.gixen.com/forum/viewt ...
  Topic: New Login Id gives message that I cannot use Ebay login id
Cupid

Replies: 3
Views: 1501

PostForum: Support   Posted: Tue Feb 06, 2018 4:46 am   Subject: New Login Id gives message that I cannot use Ebay login id
That sounds quite complicated, to me.

Please provide more details about which Gixen and Ebay ids you are talking about so that Mario can investigate it.

If you prefer not to provide all those de ...
  Topic: doesn't look like my bid was placed
Cupid

Replies: 3
Views: 1368

PostForum: Support   Posted: Tue Feb 06, 2018 4:42 am   Subject: doesn't look like my bid was placed
Just for extra clarity... what this means is that $3,000 was below the reserve price, because that will be the bid that Gixen placed on your behalf.

The fact that the auction finished at a price of ...
  Topic: Problem with IP / VPN
Cupid

Replies: 10
Views: 2581

PostForum: Support   Posted: Sun Feb 04, 2018 8:56 am   Subject: Problem with IP / VPN
Have you tried using your VPN to access Gixen ?
  Topic: Problem with IP / VPN
Cupid

Replies: 10
Views: 2581

PostForum: Support   Posted: Thu Feb 01, 2018 10:41 am   Subject: Problem with IP / VPN
Was the computer that you used located in the UK when you first registered that account, if not perhaps that is when Ebay associated your account with France, even though you were registering via the ...
  Topic: failure to enter bid on \"restricted\" a***t item
Cupid

Replies: 14
Views: 3951

PostForum: Support   Posted: Thu Feb 01, 2018 10:26 am   Subject: failure to enter bid on \"restricted\" a***t item
Bidnapper ?

Do you mean Gixen, or are you slating the competition for not having warned you prior to the auction ending ?

That's an example of a much more expensive service for Ebay sniping.
  Topic: failure to enter bid on \"restricted\" a***t item
Cupid

Replies: 14
Views: 3951

PostForum: Support   Posted: Sat Jan 27, 2018 10:12 am   Subject: failure to enter bid on \"restricted\" a***t item
I think Rick is right, when Mario posted this above:

You were supposed to get a warning: "Unfortunately, at the moment you cannot place bids for adult listings via Gixen, only directly on eBay ...
  Topic: Bid not executed
Cupid

Replies: 1
Views: 1224

PostForum: Support   Posted: Wed Jan 24, 2018 2:21 pm   Subject: Bid not executed
Please also see the response that I just gave on [url=http://www.gixen.com/forum/viewtopic.php?t=8798]this thread. Since the seller chooses where it is applied as a restriction on a listing by listing ...
  Topic: Message
Cupid

Replies: 1
Views: 1474

PostForum: Support   Posted: Wed Jan 24, 2018 2:08 pm   Subject: Message
This is a setting you need on your Ebay account, it means that Ebay doesn't know what you Paypal registered email address is... and thus they don't know whether you have a Paypal account or not.

Un ...
  Topic: New Subscriber
Cupid

Replies: 2
Views: 1815

PostForum: Impressions   Posted: Wed Jan 24, 2018 2:03 pm   Subject: New Subscriber
You maximise your chances by making sure the snipe amount you enter really is the maximum you are willing to pay.

Other than that the only other tip I would promote is to snipe at odd amounts just ...
  Topic: failure to enter bid on \"restricted\" a***t item
Cupid

Replies: 14
Views: 3951

PostForum: Support   Posted: Mon Jan 22, 2018 10:48 am   Subject: failure to enter bid on \"restricted\" a***t item
I suspect it's being blocked via the location associated with my IP address.

Are you using a computer located in the US, or alternatively accessing Ebay via a VPN or Proxy server hosted in the US ?
  Topic: Grouped items, Multi-win ... all cancelled after 1st win
Cupid

Replies: 3
Views: 1251

PostForum: Support   Posted: Mon Jan 22, 2018 10:41 am   Subject: Grouped items, Multi-win ... all cancelled after 1st win
Yes, I think what Rickajho has indicated is probably the explanation...

You must set up the group before you set up the snipes... altering the group at a later stage will have no effect on the item ...
  Topic: HTTP Timeout 77
Cupid

Replies: 3
Views: 1520

PostForum: Support   Posted: Mon Jan 22, 2018 10:36 am   Subject: HTTP Timeout 77
Was this a timeout on the Mirror server, or only on the Main ?

Have you read [url=http://www.gixen.com/forum/viewtopic.php?t=8788]this thread, and if so might it explain some of the failures you ar ...
  Topic: Gixen didn't bid!
Cupid

Replies: 1
Views: 992

PostForum: Support   Posted: Mon Jan 22, 2018 10:33 am   Subject: Gixen didn't bid!
If this one wasn't Mirrored I suspect that it was one of those affected by the issue described on [url=http://www.gixen.com/forum/viewtopic.php?t=8788]this thread, though there appears to have been an ...
  Topic: Contingency bid worked on main but failed on mirror
Cupid

Replies: 2
Views: 1499

PostForum: Support   Posted: Mon Jan 22, 2018 10:28 am   Subject: Contingency bid worked on main but failed on mirror
If these two were in a group they shouldn't have even been listed on the Mirror server at all, Grouped snipes are not supposed to be Mirrored because of the issues of cancelling items across two indep ...
  Topic: Bid Not Placed
Cupid

Replies: 3
Views: 2329

PostForum: Impressions   Posted: Mon Jan 22, 2018 10:19 am   Subject: Bid Not Placed
Was this snipe not mirrored and finished during the timeslot mentioned on [url=http://www.gixen.com/forum/viewtopic.php?t=8788]this thread ?

So it ended with either a 'timeout' of a 'auction ended' ...
  Topic: Gixen didn't bid
Cupid

Replies: 5
Views: 1868

PostForum: Support   Posted: Sun Jan 21, 2018 1:12 pm   Subject: Gixen didn't bid
I suspect this was an unfortunate victim of that issue then.

I can only apologise as has Mario on that thread.
  Topic: failure to enter bid on \"restricted\" a***t item
Cupid

Replies: 14
Views: 3951

PostForum: Support   Posted: Sun Jan 21, 2018 12:39 pm   Subject: failure to enter bid on \"restricted\" a***t item
From the UK, I can't view this item even if I do indicate I'm over 18...

You are not allowed to access this page


Sorry, you are not allowed to view, sell, bid on or purchase items in the Adult ...
  Topic: Gixen didn't bid
Cupid

Replies: 5
Views: 1868

PostForum: Support   Posted: Sun Jan 21, 2018 12:32 pm   Subject: Gixen didn't bid
I think that item probably ended during the period dealt with on [url=http://www.gixen.com/forum/viewtopic.php?t=8788]this thread.

Does the status indicate a timeout (or "auction ended") ...
  Topic: Paypal additional fees for calulating exchange rate?
Cupid

Replies: 4
Views: 2358

PostForum: Support   Posted: Sun Jan 21, 2018 12:15 pm   Subject: Paypal additional fees for calulating exchange rate?
If you are located in the UK [url=https://www.paypal.com/uk/webapps/mpp/cross-border-and-conversion-fees#currencyconversion]this may be more applicable to your specific circumstances.

In general wh ...
  Topic: Can’t upgrade?
Cupid

Replies: 2
Views: 1287

PostForum: Support   Posted: Sat Jan 20, 2018 4:42 am   Subject: Can’t upgrade?
Oh dear,

Have you managed to get through the process of registering a standard, free, account, so that you can enter snipes, and the bids are placed on Ebay at the end of the auction ?

Upgrading ...
  Topic: Lost snipe due to HTTP Timeout
Cupid

Replies: 11
Views: 3376

PostForum: Support   Posted: Fri Jan 19, 2018 10:25 am   Subject: Lost snipe due to HTTP Timeout
OK, so as Mario stated, further up his thread you should expect perhaps 1 in 500 snipes from a single server to end that way, if you find with the free service that you are getting more than that it m ...
  Topic: multiple ebay-Accounts mounted to one gixen account
Cupid

Replies: 2
Views: 1592

PostForum: Suggestions and Ideas   Posted: Thu Jan 18, 2018 9:27 am   Subject: multiple ebay-Accounts mounted to one gixen account
I can understand the need for many Ebay accounts for quite a few reasons, indeed I have several myself primarily due to the limit on the number of searches available on a single account.

I also ac ...
  Topic: Lost snipe due to HTTP Timeout
Cupid

Replies: 11
Views: 3376

PostForum: Support   Posted: Thu Jan 18, 2018 7:20 am   Subject: Lost snipe due to HTTP Timeout
reproducer,

Was it a Mirrored snipe, if so, what is the status on the Mirror tab ?
  Topic: BID INCREMENT
Cupid

Replies: 2
Views: 1425

PostForum: Support   Posted: Thu Jan 18, 2018 2:52 am   Subject: BID INCREMENT
... absolutely, and for similar reasons, when there are many snipers on an auction it can also increase the likelihood of you wining if you make your offset larger so that your bid actually gets in be ...
  Topic: No bid entered by Gixen
Cupid

Replies: 3
Views: 1439

PostForum: Support   Posted: Wed Jan 17, 2018 5:33 am   Subject: No bid entered by Gixen
What was the status that Gixen gave the snipe after it had completed, on both the Main and Mirror tabs ?
  Topic: Error code: SEC_ERROR_BAD_SIGNATURE
Cupid

Replies: 6
Views: 2302

PostForum: Support   Posted: Sun Jan 14, 2018 11:34 am   Subject: Error code: SEC_ERROR_BAD_SIGNATURE
I agree I've now had a few of these whilst logged on today.

It does seem intermittent.
  Topic: Incorrect highest bid
Cupid

Replies: 4
Views: 1768

PostForum: Support   Posted: Fri Jan 12, 2018 11:14 am   Subject: Incorrect highest bid
This is normal operation.

Gixen only checks back with Ebay periodically what the current price is. This occurs slightly more often as the end of the auction approaches.

With so many users and ev ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Wed Jan 10, 2018 3:01 am   Subject: Making people wait 60 seconds before accessing account
If you are bidding less than a total of $600 a year, you can only be using the service once every few months ?

If your expenditure is that low any payment you did make to Gixen would be swallowed u ...
  Topic: will gixen tell me if someone bid higher than my snipe
Cupid

Replies: 2
Views: 1207

PostForum: Support   Posted: Tue Jan 09, 2018 5:28 am   Subject: will gixen tell me if someone bid higher than my snipe
An alternative is to use the Gixen Desktop Manager... the prime function of that is to provide real time updates on the price of the auction without impacting the Gixen servers, that information is ob ...
  Topic: not getting mirror option although paid also getting ads
Cupid

Replies: 4
Views: 1677

PostForum: Support   Posted: Sun Jan 07, 2018 2:21 pm   Subject: not getting mirror option although paid also getting ads
I agree with John, that shouldn't have been allowed to happen, so at least some check has failed somewhere.

Please email Mario direct as John suggested and include as many of the details of your Mi ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Sun Jan 07, 2018 2:15 pm   Subject: Making people wait 60 seconds before accessing account
y0sti,

All there is at present is what you get when you press the 'History' button.

That appears to go back to about August 2014.

You'd need to do a fair bit of processing on it to extract th ...
  Topic: Grouped bids
Cupid

Replies: 6
Views: 2138

PostForum: Support   Posted: Sat Jan 06, 2018 12:32 pm   Subject: Grouped bids
Yes, please note that at the bottom of the snipes page it states:


Warning: Bids you want to exclude each other should be in the same group. Do not group items that end within 2 minutes of each ot ...
  Topic: Subscription
Cupid

Replies: 1
Views: 965

PostForum: Support   Posted: Sat Jan 06, 2018 4:21 am   Subject: Subscription
Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

In that email please provide your Gixen id, your Ebay id, and any information ...
  Topic: Grouped bids
Cupid

Replies: 6
Views: 2138

PostForum: Support   Posted: Sat Jan 06, 2018 4:15 am   Subject: Grouped bids
Also worth checking is on your 'Settings' page what the status of 'Multi-win group bidding' is and if so what the number associated with Group 1 is.

If neither of the suggestions provide further in ...
  Topic: deleting history
Cupid

Replies: 3
Views: 1195

PostForum: Support   Posted: Fri Jan 05, 2018 4:41 am   Subject: deleting history
OK, yes, fair enough.

I was thinking that it was the information that appears after you press the 'History' button that kciwnef wanted to delete, but you might be right it may just be the recently ...
  Topic: deleting history
Cupid

Replies: 3
Views: 1195

PostForum: Support   Posted: Fri Jan 05, 2018 3:35 am   Subject: deleting history
I don't think such an option exists, at present... is there a pressing need for your History to be removed ?
  Topic: Input Transfer Terminated
Cupid

Replies: 4
Views: 1669

PostForum: Support   Posted: Fri Jan 05, 2018 3:33 am   Subject: Input Transfer Terminated
Thank you for getting back to us.

So, my guess would be that, there was a temporary issue, at that moment, somewhere on the internet, that prevented your bid request getting through from the server ...
  Topic: Input Transfer Terminated
Cupid

Replies: 4
Views: 1669

PostForum: Support   Posted: Thu Jan 04, 2018 7:55 am   Subject: Input Transfer Terminated
Do you have a Mirror subscription, and if so was it won by the other server (look on the other tab for a different status against this snipe) ?

It would just be interesting to know exactly how this ...
  Topic: Gixen Desktop Manager (32-bit)
Cupid

Replies: 4
Views: 1643

PostForum: Support   Posted: Tue Jan 02, 2018 8:57 am   Subject: Gixen Desktop Manager (32-bit)
You (and others) are probably best posting such requests on [url=http://www.gixen.com/forum/viewtopic.php?t=8703]this thread.
  Topic: new computer with windows 10
Cupid

Replies: 1
Views: 1023

PostForum: Support   Posted: Mon Jan 01, 2018 11:32 am   Subject: new computer with windows 10
On the Home page push the 'Sign Up' button... this provides a page that has the following options:

Forgot your Gixen username? You can retrieve it here.
Forgot your Gixen password? You can reset i ...
  Topic: Error message
Cupid

Replies: 1
Views: 1041

PostForum: Support   Posted: Sun Dec 31, 2017 5:12 am   Subject: Error message
Please follow the instructions provided by John on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread.

I think this is necessary whenever you change any aspect of your credentials on ...
  Topic: Ebay sending messages to me reminding me to bid - Gixen
Cupid

Replies: 6
Views: 2262

PostForum: Support   Posted: Sat Dec 30, 2017 5:54 am   Subject: Ebay sending messages to me reminding me to bid - Gixen
I don't know exactly and it would take me a long time to find out.

I don't get these emails, in fact I only ever get emails from Ebay when I win and pay for items.

I have everything switched off ...
  Topic: Ebay sending messages to me reminding me to bid - Gixen
Cupid

Replies: 6
Views: 2262

PostForum: Support   Posted: Fri Dec 29, 2017 4:06 am   Subject: Ebay sending messages to me reminding me to bid - Gixen
I think these emails can also be turned off on Ebay by altering your communication preferences there.
  Topic: double bidding
Cupid

Replies: 3
Views: 1686

PostForum: Support   Posted: Thu Dec 28, 2017 9:18 am   Subject: double bidding
Did you have a Mirror subscription and manage to transfer it from your old Gixen id to your new one ?

Before setting up another did you attempt the password reset procedure ?

How many Gixen ids ...
  Topic: I have a subscription but now not linked
Cupid

Replies: 1
Views: 942

PostForum: Support   Posted: Thu Dec 28, 2017 3:39 am   Subject: I have a subscription but now not linked
What exactly do you mean by 'it doesnt work' ?

Is your account still prompting you to obtain a Mirror subscription ?
If so, please email Mario directly at the support address given on the [url=htt ...
  Topic: Lost most of my bids
Cupid

Replies: 7
Views: 2557

PostForum: Support   Posted: Mon Dec 25, 2017 11:02 am   Subject: Lost most of my bids
What some people don't appreciate is that you are too nice for this job... fortunately the majority do.
  Topic: Lost most of my bids
Cupid

Replies: 7
Views: 2557

PostForum: Support   Posted: Mon Dec 25, 2017 9:34 am   Subject: Lost most of my bids
Perhaps, in addition to the counter, we should consider restricting unsubscribed accounts to not being able to use Groups, or at least not until they have some experience with the system.

After al ...
  Topic: Lost most of my bids
Cupid

Replies: 7
Views: 2557

PostForum: Support   Posted: Mon Dec 25, 2017 3:51 am   Subject: Lost most of my bids
What was the status that Gixen gave your lost snipes after they had completed ?
  Topic: Firefox Plugin Won't install
Cupid

Replies: 1
Views: 1017

PostForum: Support   Posted: Wed Dec 20, 2017 10:13 am   Subject: Firefox Plugin Won't install
Not as far as I know...which version of Firefox are you currently running ?

If you continue to have problems perhaps post on [url=http://www.gixen.com/forum/viewtopic.php?t=8659]this thread because ...
  Topic: Notifications turned off and won't go back on
Cupid

Replies: 1
Views: 1169

PostForum: Support   Posted: Tue Dec 19, 2017 3:13 am   Subject: Notifications turned off and won't go back on
There are others also still having this issue as reported [url=http://www.gixen.com/forum/viewtopic.php?t=8691]here.

Have you tried turning them on again via the link in the email that you used to ...
  Topic: My bid was highest but I lost auction
Cupid

Replies: 1
Views: 1076

PostForum: Support   Posted: Sun Dec 17, 2017 2:31 pm   Subject: My bid was highest but I lost auction
Please follow the instructions John gave on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread.
  Topic: Shipping cost not updated from buyer's country
Cupid

Replies: 2
Views: 1332

PostForum: Support   Posted: Sun Dec 17, 2017 2:25 pm   Subject: Shipping cost not updated from buyer's country
As you can see from [url=http://www.gixen.com/forum/viewtopic.php?t=8414]this thread and [url=http://www.gixen.com/forum/viewtopic.php?t=8502]this thread, I've been hassling Mario about this for many ...
  Topic: bidding on an item with BIN priice i am ignoring
Cupid

Replies: 2
Views: 1708

PostForum: Support   Posted: Sat Dec 16, 2017 6:08 am   Subject: bidding on an item with BIN priice i am ignoring
Currently Ebay will only accept bids that are below the Buy It Now price.

So, yes, this is something that is in Ebay's control... if you would like it changed it is only them that can make the nece ...
  Topic: Gixen Promotional Images / Banners - Approved Slogans?
Cupid

Replies: 1
Views: 1803

PostForum: Suggestions and Ideas   Posted: Fri Dec 15, 2017 5:31 am   Subject: Gixen Promotional Images / Banners - Approved Slogans?
I think this is the official image:

http://www.gixen.com/images/gixenlink.gif

and this is the link that it is appreciated if people share:

<a href="http://www.gixen.com/index.php" ...
  Topic: can't login
Cupid

Replies: 10
Views: 2809

PostForum: Support   Posted: Mon Dec 11, 2017 5:29 am   Subject: can't login
itzvimala17,

Please contact Mario direct via email at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Mon Dec 11, 2017 5:27 am   Subject: Making people wait 60 seconds before accessing account
... or be prepared to wait 60 seconds to get in to continue using this one, for free ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Sun Dec 10, 2017 11:41 am   Subject: Making people wait 60 seconds before accessing account
007macadder/Justin,

The amount of your snipe bid is not passed by Gixen to Ebay until the scheduled time... just as it always has been. It is thus not possible for Ebay to know what bid is coming, ...
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Sun Dec 10, 2017 5:25 am   Subject: Making people wait 60 seconds before accessing account
muchtobuy123,

This is highlighting to you that the Mirror service that you paid for is not active on your account, please email Mario direct at the support address given on the [url=https://www.gix ...
  Topic: weird problem
Cupid

Replies: 2
Views: 1243

PostForum: Support   Posted: Sat Dec 09, 2017 4:20 am   Subject: weird problem
Have you tried pushing the Ctrl key and then moving the middle mouse roller (if you have one)... does that make any difference ?
  Topic: How about fetcing number of bids when getting prices?
Cupid

Replies: 9
Views: 7876

PostForum: Suggestions and Ideas   Posted: Fri Dec 08, 2017 1:08 pm   Subject: How about fetcing number of bids when getting prices?
As mentioned earlier in this thread Gixen already fetches this information and uses it where appropriate.
  Topic: Making people wait 60 seconds before accessing account
Cupid

Replies: 164
Views: 77317

PostForum: Suggestions and Ideas   Posted: Fri Dec 08, 2017 9:59 am   Subject: Making people wait 60 seconds before accessing account
I think what Mario is saying is that he is prepared to lose a few, in order to try and make the service more sustainable for the rest by increasing the proportion that support the service.

A few ob ...
  Topic: Gixen Mirror
Cupid

Replies: 4
Views: 2290

PostForum: Support   Posted: Fri Dec 08, 2017 6:46 am   Subject: Gixen Mirror
If you can remember the Gixen account id that your Mirror subscription was paid for you can use the Mirror transfer form, available on the Settings page, to assign the rest of your Mirror subscription ...
  Topic: currency input
Cupid

Replies: 2
Views: 1468

PostForum: Support   Posted: Fri Dec 08, 2017 4:24 am   Subject: currency input
It is always the currency of the auction in question.

Gixen doesn't do any currency conversion at all, it is up to you to work out the true potential cost if you choose to set up snipes on auctions ...
  Topic: New 20 second wait at log in nag page.
Cupid

Replies: 3
Views: 3091

PostForum: Impressions   Posted: Fri Dec 08, 2017 4:17 am   Subject: New 20 second wait at log in nag page.
Mario explains the reasoning for this change [url=http://www.gixen.com/forum/viewtopic.php?t=8739]here.
  Topic: new site (gixen.net) snipes too spread out on page?
Cupid

Replies: 9
Views: 5874

PostForum: Suggestions and Ideas   Posted: Fri Dec 08, 2017 4:14 am   Subject: new site (gixen.net) snipes too spread out on page?
Mario,

Please can you, once more, request the 'authority requiring it' to, at the very least, make it accurate (specifically in terms of overseas shipping charges, which I highlighted many many mon ...
  Topic: i'm not receiving any email notifications
Cupid

Replies: 11
Views: 4167

PostForum: Support   Posted: Thu Dec 07, 2017 3:35 am   Subject: i'm not receiving any email notifications
tyfuzz,

Have you also emailed Mario, as I suggested above ?
  Topic: EBAY verification check
Cupid

Replies: 6
Views: 3231

PostForum: Support   Posted: Wed Dec 06, 2017 9:09 am   Subject: EBAY verification check
I'd advise trying to place a few manual bids in order to see if you an replicate the issue via the Ebay site directly, and see what extra information it is they want you to provide to them.
  Topic: One-minute wait for everybody?
Cupid

Replies: 2
Views: 2330

PostForum: Support   Posted: Wed Dec 06, 2017 6:35 am   Subject: One-minute wait for everybody?
From what you are saying it sounds like your Mirror subscription is not active on your account.

I don't have any such hold ups on my primary account and it is just a 20 second countdown on the acco ...
  Topic: EBAY verification check
Cupid

Replies: 6
Views: 3231

PostForum: Support   Posted: Tue Dec 05, 2017 10:59 am   Subject: EBAY verification check
These seem like two entirely different and unrelated cases, other than that they both happened on the same account, of course.

For item 352219670756 are you are now saying that you did not place an ...
  Topic: bidding manually on Ebay + using GIXEN
Cupid

Replies: 5
Views: 2315

PostForum: Support   Posted: Sun Dec 03, 2017 8:21 am   Subject: bidding manually on Ebay + using GIXEN
I think you are wasting your time.

However, the only thing you are likely to do is, if you bid before Gixen is due to place that same bid, you will block Gixen from doing so on your behalf. This is ...
  Topic: I don't understand the new Gixen confirmation emails
Cupid

Replies: 5
Views: 2276

PostForum: Support   Posted: Sun Dec 03, 2017 8:12 am   Subject: I don't understand the new Gixen confirmation emails
OK,

Thanks for the clarification... I think I understand now.
  Topic: Understanding Delete of an Item and then Add Again
Cupid

Replies: 1
Views: 1180

PostForum: Support   Posted: Sat Dec 02, 2017 6:43 am   Subject: Understanding Delete of an Item and then Add Again
I don't see any issues with you using the software as you described.

Yes, you certainly don't want to be adding or making changes to any snipes when that are just about to be processed (the last co ...
  Topic: Conflicting password rules - ebay & Gixen
Cupid

Replies: 1
Views: 1120

PostForum: Support   Posted: Sat Dec 02, 2017 6:37 am   Subject: Conflicting password rules - ebay & Gixen
Yes, you have missed the fact that your Gixen id and your Ebay id are now completely different things.

It is advisable, (though obviously cannot be enforced) that you use different credentials for ...
  Topic: Not Sure I Understand Mirror Site
Cupid

Replies: 3
Views: 1693

PostForum: Support   Posted: Sat Dec 02, 2017 3:53 am   Subject: Not Sure I Understand Mirror Site
The larger offset is the one most likely to be successful on Ebay...

So 8 seconds is the offset you would most likely see for your bids... at 6 seconds the other server is later to attempt to plac ...
  Topic: editing snipes
Cupid

Replies: 1
Views: 1031

PostForum: Support   Posted: Fri Dec 01, 2017 4:00 pm   Subject: editing snipes
You just push the 'Delete' button to the right of the snipe.

If that isn't working, what error message do you get ?

An alternative is to select the toggle button to the left of the snipe and the ...
  Topic: problem with adding snipe after ebay password reset
Cupid

Replies: 1
Views: 999

PostForum: Support   Posted: Fri Dec 01, 2017 2:39 pm   Subject: problem with adding snipe after ebay password reset
Please follow the excellent instructions provided by John on [url=http://www.gixen.com/forum/viewtopic.php?t=8720]this thread.
  Topic: I don't understand the new Gixen confirmation emails
Cupid

Replies: 5
Views: 2276

PostForum: Support   Posted: Fri Dec 01, 2017 9:47 am   Subject: I don't understand the new Gixen confirmation emails
So, they are not on the website, they are only present in the emails that get sent out to those that want them ?
  Topic: i'm not receiving any email notifications
Cupid

Replies: 11
Views: 4167

PostForum: Support   Posted: Thu Nov 30, 2017 3:33 am   Subject: i'm not receiving any email notifications
OK,

From your gmail address, please try emailing Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above...

He can then look into whether or not ...
  Topic: unable to log in, no notification emails received
Cupid

Replies: 3
Views: 1553

PostForum: Support   Posted: Mon Nov 27, 2017 8:45 am   Subject: unable to log in, no notification emails received
I'd certainly try linking that new account again, via the link on the Gixen Settings page.

Otherwise, I think you need to email Mario direct at the support address given on the [url=https://www.gix ...
  Topic: unable to log in, no notification emails received
Cupid

Replies: 3
Views: 1553

PostForum: Support   Posted: Mon Nov 27, 2017 6:57 am   Subject: unable to log in, no notification emails received
Is cloverfrancs an Ebay id or a Gixen id ?

Do you think you set up a Gixen account that you now can't access, or was the failure prior to completing that setup procedure ?

Have you tried setting ...
  Topic: Mirror subscription does not work after update
Cupid

Replies: 1
Views: 1170

PostForum: Support   Posted: Mon Nov 27, 2017 6:53 am   Subject: Mirror subscription does not work after update
Do you mean since the update that integrated Gixen sniping more closely with Ebay, implemented in the summer ?

If your Mirror subscription was not successfully transferred please email Mario direct ...
  Topic: I don't understand the new Gixen confirmation emails
Cupid

Replies: 5
Views: 2276

PostForum: Support   Posted: Sun Nov 26, 2017 5:41 am   Subject: I don't understand the new Gixen confirmation emails
I have not yet seen these 'two links', where exactly are they appearing ?
  Topic: Cannot add item
Cupid

Replies: 1
Views: 1140

PostForum: Support   Posted: Fri Nov 24, 2017 4:42 am   Subject: Cannot add item
Without the actual item number it's not possible to look into why you can't add it as a snipe.

The most common reason for people reporting this issue is when the item is a 'Buy It Now' only item, a ...
  Topic: New user, loving it.
Cupid

Replies: 1
Views: 2027

PostForum: Impressions   Posted: Fri Nov 24, 2017 4:39 am   Subject: Re: New user, loving it.
What is the "offset" is that the seconds before close when the bid is placed?

Yes.
  Topic: Lastpass error
Cupid

Replies: 8
Views: 3875

PostForum: Support   Posted: Wed Nov 22, 2017 2:51 pm   Subject: Lastpass error
Yes,

I read it when you posted it and I have done so again since.

My view has not changed, the developer of lastpass needs to tell us why his software doesn't work with this site as it is now... ...
  Topic: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS
Cupid

Replies: 1
Views: 1102

PostForum: Support   Posted: Wed Nov 22, 2017 2:54 am   Subject: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS
Ebay do tend to impose additional restrictions on accounts that have not been used to buy before.

Once they see that you do indeed pay for items that you bid on and win, they then remove those rest ...
  Topic: gixen not even giving the current price
Cupid

Replies: 3
Views: 1610

PostForum: Support   Posted: Tue Nov 21, 2017 1:29 pm   Subject: gixen not even giving the current price
Gixen will check the price again at the end of the auction, before it tries to place the snipe, so if the price has dropped, at that point, because bids have been withdrawn or cancelled then, yes, it ...
  Topic: No linked PayPal account
Cupid

Replies: 1
Views: 1167

PostForum: Support   Posted: Tue Nov 21, 2017 1:21 pm   Subject: No linked PayPal account
I split this from the thread you posted it on because it had no relevance to it.

This is a restriction imposed by the seller, which they can do on each auction independently.

So you might win ma ...
  Topic: Not sure the mirror service is working for me?
Cupid

Replies: 1
Views: 1184

PostForum: Support   Posted: Tue Nov 21, 2017 10:36 am   Subject: Not sure the mirror service is working for me?
If you select the Mirror tab, does that have your snipes ?

If so, you are signed up and it's working as expected.

If selecting that tab results in being presented with the option to upgrade your ...
  Topic: Item 302525611150
Cupid

Replies: 4
Views: 1967

PostForum: Support   Posted: Tue Nov 21, 2017 10:29 am   Subject: Item 302525611150
This same error has also been reported on [url=http://www.gixen.com/forum/viewtopic.php?t=8704]this thread.

So perhaps thee is a more widespread issue that requires further investigation.
  Topic: 192357552890
Cupid

Replies: 2
Views: 1923

PostForum: Support   Posted: Tue Nov 21, 2017 10:20 am   Subject: 192357552890
What is significant is 'Mario Vodopivec (créé le dd-mmmm.-yy) - Gixen' under 'Préférences d'ordre général->Autorisations accordées aux tiers', here:

https://my.ebay.fr/ws/eB ...
  Topic: Gixen not placing snipes. Again
Cupid

Replies: 8
Views: 2905

PostForum: Support   Posted: Tue Nov 21, 2017 10:05 am   Subject: Gixen not placing snipes. Again
OK,

If it's the same on both I'd suspect there is some other issue causing this to happen for you... and that the underlying reason perhaps isn't being accurately detected by the Gixen software. Si ...
  Topic: Lastpass error
Cupid

Replies: 8
Views: 3875

PostForum: Support   Posted: Tue Nov 21, 2017 9:57 am   Subject: Lastpass error
I haven't come up with any better suggestions.. sorry.

If the developer of that software can't give you an indication as to why it would fail in certain circumstances, and preferably specifically i ...
  Topic: Desktop manager
Cupid

Replies: 1
Views: 1128

PostForum: Support   Posted: Tue Nov 21, 2017 9:52 am   Subject: Desktop manager
I had quite a few issues getting Windows 10, with AVG, to allow me to run the new version too.

My feeling is that the security software industry in general has gone a bit too far with their risk av ...
  Topic: old user name trapears after name change
Cupid

Replies: 3
Views: 2109

PostForum: Support   Posted: Mon Nov 20, 2017 2:33 am   Subject: old user name trapears after name change
22dollar,

Do you mean that they come up when you click in the 'Username' box ?

If so that is a browser function, not something implemented by Gixen itself.

You can clear them from within your ...
  Topic: Gixen not placing snipes. Again
Cupid

Replies: 8
Views: 2905

PostForum: Support   Posted: Mon Nov 20, 2017 2:26 am   Subject: Gixen not placing snipes. Again
HTTP TIMEOUT (77)

On both the Main and Mirror tabs ?
  Topic: Mobile site extremely slow cont'd
Cupid

Replies: 2
Views: 1351

PostForum: Support   Posted: Sun Nov 19, 2017 1:30 pm   Subject: Mobile site extremely slow cont'd
Ah OK,

I think Sunday is the worst day for this, especially in the evening, I've particularly noticed a slowing down at this time in the past few weeks though.
  Topic: Mobile site extremely slow
Cupid

Replies: 2
Views: 1587

PostForum: Support   Posted: Sun Nov 19, 2017 1:29 pm   Subject: Mobile site extremely slow
It's taking a month to enter a snipe, really ?
  Topic: Why is the service so horribly unresponsive at the moment?
Cupid

Replies: 1
Views: 1256

PostForum: Support   Posted: Sun Nov 19, 2017 1:28 pm   Subject: Why is the service so horribly unresponsive at the moment?
Sunday evening is the busiest time for Ebay, and as a consequence for Gixen too.

I'm finding it slow but still usable.
  Topic: Gixen not placing snipes. Again
Cupid

Replies: 8
Views: 2905

PostForum: Support   Posted: Sun Nov 19, 2017 1:26 pm   Subject: Gixen not placing snipes. Again
What was the status that Gixen provided for these snipes, on both the Main and Mirror tabs, after they had completed ?
  Topic: Lastpass error
Cupid

Replies: 8
Views: 3875

PostForum: Support   Posted: Sat Nov 18, 2017 11:45 am   Subject: Lastpass error
I think you are probably best talking to the creator of that software as to why its not functioning as you expect it to.
  Topic: Watching my bids flying... :'(
Cupid

Replies: 1
Views: 1353

PostForum: Support   Posted: Tue Nov 14, 2017 9:05 am   Subject: Watching my bids flying... :'(
What was the auction number that ended up with the BID UNDER ASKING PRICE status ?

Did you get this same status on both the Main and Mirror tabs ?
  Topic: Autosnipe 1.42 eBay.co.uk & eBay.com
Cupid

Replies: 43
Views: 17832

PostForum: Announcements   Posted: Tue Nov 14, 2017 4:50 am   Subject: Autosnipe 1.42 eBay.co.uk & eBay.com
I keep getting Firefox telling me that this is a low rated plug-in and thus recommending that I remove it.

Please, if you like this additional tool can you take a few seconds to give it a high feed ...
  Topic: Wont log in to paid service
Cupid

Replies: 1
Views: 1790

PostForum: Support   Posted: Tue Nov 14, 2017 4:42 am   Subject: Wont log in to paid service
Is djphilthy your Gixen id ?

Is your Ebay id different from your Gixen id ? That is recommended but not enforced.

Only Mario can look into the details behind the scenes, he can be contacted dire ...
  Topic: Auction ended early--Gixen still shows it as scheduled.
Cupid

Replies: 4
Views: 1723

PostForum: Support   Posted: Fri Nov 10, 2017 10:25 am   Subject: Auction ended early--Gixen still shows it as scheduled.
John,

You are correct that completed items no longer appear in searches on Ebay using their item number, that changed a while ago.

Now you have to construct the URL as demonstrated in NewJohn's ...
  Topic: Paid for a Subscription for one year...Not updated. Help?
Cupid

Replies: 1
Views: 1291

PostForum: Support   Posted: Fri Nov 10, 2017 10:18 am   Subject: Paid for a Subscription for one year...Not updated. Help?
Only Mario can look into issues like this he can be contacted direct, via email, at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

Please include you Gix ...
  Topic: why have you changed the name of your website
Cupid

Replies: 4
Views: 1947

PostForum: Support   Posted: Fri Nov 10, 2017 4:27 am   Subject: why have you changed the name of your website
The .net variant was active only for a few weeks during the transition period to the new more integrated sniping engine...

For many years before that it was .com, and hopefully for many years it wi ...
  Topic: ?can't see snipe I set up?
Cupid

Replies: 3
Views: 1668

PostForum: Support   Posted: Thu Nov 09, 2017 1:00 pm   Subject: ?can't see snipe I set up?
Ah I see, yes, I don't import items myself.

That's not to say you shouldn't use it, these days it's not an issue to do so.

However, obviously, when importing Gixen has no idea how much you are p ...
  Topic: ?can't see snipe I set up?
Cupid

Replies: 3
Views: 1668

PostForum: Support   Posted: Thu Nov 09, 2017 11:51 am   Subject: ?can't see snipe I set up?
If you have an 'Edit' button on the web page then you have scheduled a snipe.

I'm assuming we are talking about the web interface, that you get to by logging in here ?

The way you schedule new s ...
  Topic: Server errors can't log in to edit many pending snipes
Cupid

Replies: 6
Views: 2227

PostForum: Support   Posted: Sun Nov 05, 2017 11:45 am   Subject: Server errors can't log in to edit many pending snipes
marthill,

Snipes are still working for me, can you post example auction numbers of failed snipes please, so that Mario can look into those too ?
  Topic: Server errors can't log in to edit many pending snipes
Cupid

Replies: 6
Views: 2227

PostForum: Support   Posted: Sun Nov 05, 2017 11:38 am   Subject: Server errors can't log in to edit many pending snipes
Yes, I'm getting that too... Mario will need to look into it,

It's intermittent, so I am still able to get what I need done, but slowly, I imagine because we are at the point in the week with the ...
  Topic: \"offset\" in gixen mirror
Cupid

Replies: 1
Views: 1367

PostForum: Support   Posted: Sun Nov 05, 2017 11:34 am   Subject: \"offset\" in gixen mirror
'Offset' is the amount of time in seconds beforre the auction ends that the bid is to be placed.

You can set it independently for each snipe; you can change he default on the 'Settings' page; and y ...
  Topic: too many snipes make loading slow
Cupid

Replies: 3
Views: 1817

PostForum: Support   Posted: Sun Nov 05, 2017 4:16 am   Subject: too many snipes make loading slow
That one isn't a Gixen option, it was a suggestion that you don't even put them on the system until there is only a day left to go.

Before that you can maintain auctions you are interested in on li ...
  Topic: too many snipes make loading slow
Cupid

Replies: 3
Views: 1817

PostForum: Support   Posted: Sat Nov 04, 2017 11:59 am   Subject: too many snipes make loading slow
Perhaps only load snipes for the next 24 hours ?

You could also try producing a snipes file to be uploaded via the Settings page.
  Topic: Gixen failing
Cupid

Replies: 3
Views: 1898

PostForum: Support   Posted: Sat Nov 04, 2017 11:30 am   Subject: Gixen failing
Have you checked you Spam folder ?

What is your email provider, perhaps they are blocking all emails from the gixen.com domain.
  Topic: Could not add this item
Cupid

Replies: 4
Views: 2183

PostForum: Support   Posted: Tue Oct 31, 2017 9:24 am   Subject: Could not add this item
JohnyK59,

I can add that one without issue, make sure you only enter a number in the bid field, no currency symbols.

What is your Target setting on the Settings page ?
  Topic: Gixen not executing snipes
Cupid

Replies: 5
Views: 2719

PostForum: Support   Posted: Tue Oct 31, 2017 6:10 am   Subject: Gixen not executing snipes
The settings look fine to me.

In order to make things a efficient as possible on the database they are only retained in the main database for a few days after the auction finishes.

If they are n ...
  Topic: Placing a bid using GPB instead of USD
Cupid

Replies: 3
Views: 1629

PostForum: Support   Posted: Sat Oct 28, 2017 4:04 pm   Subject: Placing a bid using GPB instead of USD
The amount that you specify is in the currency of the auction, so:

1> If the auction is listed in GBP that is the currency you are specifying your snipe amount in.

2> If the auction is not ...
  Topic: how to use gixen-first time user
Cupid

Replies: 3
Views: 6277

PostForum: Support   Posted: Sat Oct 28, 2017 10:33 am   Subject: how to use gixen-first time user
scrumpyjack,

I recommend that you read the FAQ tab above.

Sniping is entering the bid just seconds before the end of the auction, by default with Gixen that will be about 6 seconds before the en ...
  Topic: HTTP 77 - Missed multiple bids
Cupid

Replies: 13
Views: 5136

PostForum: Support   Posted: Fri Oct 27, 2017 1:40 pm   Subject: HTTP 77 - Missed multiple bids
m***odg28,

What was the auction number ?
  Topic: Could not add this item
Cupid

Replies: 4
Views: 2183

PostForum: Support   Posted: Thu Oct 26, 2017 11:04 am   Subject: Could not add this item
What is the item number ?

Is it definitely and auction and not a Buy It Now item ?
  Topic: S&H: amount on Scheduled bids: is wrong
Cupid

Replies: 2
Views: 1844

PostForum: Support   Posted: Thu Oct 26, 2017 2:38 am   Subject: S&H: amount on Scheduled bids: is wrong
I made the point that the S&H value was often wrong quite a while ago MUST ALWAYS BE ACCURATE, otherwise it is WORSE THAN USELESS.

But nothing appears to be done about this, other than [url=ht ...
  Topic: Can not access to the site only using home router, comcast
Cupid

Replies: 7
Views: 3320

PostForum: Support   Posted: Wed Oct 25, 2017 1:01 pm   Subject: Can not access to the site only using home router, comcast
I'm a bit confused the error message you posted mentioned an iphone, but now you are talking about a PC, is it one or the other, or both ?

If both, then I would suspect it to be a DNS server proble ...
  Topic: What does greyed out background mean?
Cupid

Replies: 1
Views: 1339

PostForum: Support   Posted: Wed Oct 25, 2017 12:51 pm   Subject: What does greyed out background mean?
It doesn't signify anything, the background is just alternated between white and grey in order to help distinguish between separate snipes.
  Topic: Can not access to the site only using home router, comcast
Cupid

Replies: 7
Views: 3320

PostForum: Support   Posted: Wed Oct 25, 2017 7:13 am   Subject: Can not access to the site only using home router, comcast
Are you attempting to use a tab, in your browser, that you have used for quite a while ?

If so, I recommend that you start a new tab and go to the Gixen home page to log in again from scratch ?
  Topic: Timing
Cupid

Replies: 3
Views: 1550

PostForum: Support   Posted: Wed Oct 18, 2017 10:15 am   Subject: Timing
No, later is not always better.

This has been discussed many, many times on here, you can search back through the threads if you have a little time on your hands.

The idea is to bid later than a ...
  Topic: Maybe the same thing?
Cupid

Replies: 5
Views: 2468

PostForum: Support   Posted: Wed Oct 18, 2017 9:54 am   Subject: Maybe the same thing?
You have to authorise Gixen to bid on your behalf, via Ebay... this is part of the registration process for a Gixen account now.

It does not involve providing your Ebay password to Gixen.

The p ...
  Topic: Timing
Cupid

Replies: 3
Views: 1550

PostForum: Support   Posted: Tue Oct 17, 2017 12:50 pm   Subject: Timing
Are you the bidder at GBP 420.00 or GBP 337.00 ?

Personally I'd not recommend 2 seconds it's too low... I'd recommend 8 or 10, to gain the advantage of the bid increment rule.

Those later bids ...
  Topic: Refresh button
Cupid

Replies: 6
Views: 7670

PostForum: Suggestions and Ideas   Posted: Mon Oct 16, 2017 4:07 am   Subject: Refresh button
Perhaps a bit of confusion here, there is no button to update the prices, and there never will be, that function is too expensive in terms of resources to justify the expense.

If that is what you r ...
  Topic: HTTP 77 - Missed multiple bids
Cupid

Replies: 13
Views: 5136

PostForum: Support   Posted: Mon Oct 16, 2017 3:28 am   Subject: HTTP 77 - Missed multiple bids
OK,

Only Mario can look into it in more detail.

So, please email him direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

In that email please ...
  Topic: HTTP Timeout
Cupid

Replies: 5
Views: 2770

PostForum: Support   Posted: Mon Oct 16, 2017 1:56 am   Subject: HTTP Timeout
FireBad,

Mario has mentioned on [url=http://www.gixen.com/forum/viewtopic.php?t=8652]this thread that the Mirror was affected by an unrelated issue at the same time.

Hopefully moving the Main se ...
  Topic: HTTP 77 - Missed multiple bids
Cupid

Replies: 13
Views: 5136

PostForum: Support   Posted: Mon Oct 16, 2017 1:39 am   Subject: HTTP 77 - Missed multiple bids
Was this during the outage mentioned [url=http://www.gixen.com/forum/viewtopic.php?t=8652]here ?

Were these snipes also Mirrored with the same status on the Mirror tab ?
  Topic: Maybe the same thing?
Cupid

Replies: 5
Views: 2468

PostForum: Support   Posted: Sun Oct 15, 2017 1:27 pm   Subject: Maybe the same thing?
I split this off because it wasn't related to where you posted it... I'd be interested in why you thought it might be, as I couldn't see any relation to the thread you posted on.

As the error indic ...
  Topic: OUTAGE THIS EVENING
Cupid

Replies: 11
Views: 3751

PostForum: Support   Posted: Sun Oct 15, 2017 7:47 am   Subject: OUTAGE THIS EVENING
Topfloridian,

What was the status that Gixen gave the snipe on the Mirror tab, after the auction had completed ?
  Topic: Current bid does not change
Cupid

Replies: 7
Views: 3217

PostForum: Support   Posted: Sun Oct 15, 2017 2:21 am   Subject: Current bid does not change
This is one of the most often asked questions here.

It is normal operation for the price displayed here to lag the price on Ebay, this is because price updates are only done periodically, not in re ...
  Topic: Mirror Network Error
Cupid

Replies: 4
Views: 2266

PostForum: Support   Posted: Sat Oct 14, 2017 8:58 am   Subject: Mirror Network Error
What offset are you using for he Mirror server ?
  Topic: Error: Your security token has expired
Cupid

Replies: 2
Views: 2054

PostForum: Support   Posted: Sat Oct 14, 2017 2:52 am   Subject: Error: Your security token has expired
[url=http://www.gixen.com/forum/viewtopic.php?t=8646]This is the most recent and relevant thread on this subject.
  Topic: Mirror Network Error
Cupid

Replies: 4
Views: 2266

PostForum: Support   Posted: Sat Oct 14, 2017 2:49 am   Subject: Mirror Network Error
What were the auction numbers of the snipes concerned ?
  Topic: forgot password, link just keeps repeating
Cupid

Replies: 3
Views: 1978

PostForum: Support   Posted: Fri Oct 13, 2017 8:57 am   Subject: forgot password, link just keeps repeating
Did you follow the advice I posted on your other thread [url=http://www.gixen.com/forum/viewtopic.php?t=8644]here ?
  Topic: I'm Losing Bids Because I Had to Change My eBay Password
Cupid

Replies: 12
Views: 4851

PostForum: Support   Posted: Fri Oct 13, 2017 6:40 am   Subject: I'm Losing Bids Because I Had to Change My eBay Password
.. and thank you David,

For coming back to provide us with an update.
  Topic: I'm Losing Bids Because I Had to Change My eBay Password
Cupid

Replies: 12
Views: 4851

PostForum: Support   Posted: Fri Oct 13, 2017 5:54 am   Subject: I'm Losing Bids Because I Had to Change My eBay Password
I've had issues with Ebay when I've accessed it from overseas, they track where you usually log in from and react if they get something very different.

As you suggest that is more likely the cause, ...
  Topic: I'm Losing Bids Because I Had to Change My eBay Password
Cupid

Replies: 12
Views: 4851

PostForum: Support   Posted: Fri Oct 13, 2017 2:12 am   Subject: I'm Losing Bids Because I Had to Change My eBay Password
This issue has only occurred recently because use of the security token is a feature that was only introduced recently to Gixen.

Just a few months back Gixen was still using your Ebay credentials t ...
  Topic: Item lost for unknown reason
Cupid

Replies: 12
Views: 5870

PostForum: Support   Posted: Fri Oct 13, 2017 2:02 am   Subject: Item lost for unknown reason
Sniping is not a practice that Ebay provide on their own platform, however they do recognise it 'as part of the Ebay experience'...

After all, every price rise on an auction generates extra revenu ...
  Topic: Item lost for unknown reason
Cupid

Replies: 12
Views: 5870

PostForum: Support   Posted: Thu Oct 12, 2017 1:35 pm   Subject: Item lost for unknown reason
You can take a horse to water... but you can't make it drink.

Buy the way, it isn't 'shill' bidding that they should have been investigating (or that you reported, no doubt ?), that is where a sell ...
  Topic: Ads now shown with paid Gixen mirror subscription?
Cupid

Replies: 1
Views: 1790

PostForum: Support   Posted: Thu Oct 12, 2017 11:17 am   Subject: Ads now shown with paid Gixen mirror subscription?
Yes, I see what you mean... I'm getting the banner advertising on my subscription account, on the snipes page after logging in.

There seems to be more on my non subscription test account... but, li ...
  Topic: paid mirror subscription twice
Cupid

Replies: 4
Views: 2326

PostForum: Support   Posted: Thu Oct 12, 2017 10:22 am   Subject: paid mirror subscription twice
OK,

I suggest logging into your 'topeman' account and then on the Settings page using the 'Mirror Transfer Form' to transfer the remaining Mirror subscription from the 'standley' account back acros ...
  Topic: History explanation, please
Cupid

Replies: 10
Views: 5274

PostForum: Support   Posted: Wed Oct 11, 2017 5:26 am   Subject: History explanation, please
swlondon,

It is normal operation for them to disappear from your snipes page.

That auction ended last Friday and, to aid greater efficiency in the database, items are only retained on the snipe ...
  Topic: I'm Losing Bids Because I Had to Change My eBay Password
Cupid

Replies: 12
Views: 4851

PostForum: Support   Posted: Wed Oct 11, 2017 2:48 am   Subject: I'm Losing Bids Because I Had to Change My eBay Password
Going forward, please note that your Ebay id and your Gixen id are now entirely separate things.

Changing your Ebay password does not mean you needed to change the password you have for your Gixen ...
  Topic: paid mirror subscription twice
Cupid

Replies: 4
Views: 2326

PostForum: Support   Posted: Wed Oct 11, 2017 2:41 am   Subject: paid mirror subscription twice
So, do I have this correct, you now have two different Gixen ids both linked to the same Ebay account ?

Presumably we are aiming for you only having one with around two years Mirror subscription on ...
  Topic: Item lost for unknown reason
Cupid

Replies: 12
Views: 5870

PostForum: Support   Posted: Wed Oct 11, 2017 2:04 am   Subject: Item lost for unknown reason
In the UK, I use 'Chat with us' that I access here:

https://ocsnext.ebay.co.uk/ocs/cusr?query=1456&levelHierarchy=1a1a1

In the US the equivalent appears to be:

https://ocsnext.ebay.com/oc ...
  Topic: did not win bid?
Cupid

Replies: 2
Views: 1809

PostForum: Support   Posted: Wed Oct 11, 2017 1:23 am   Subject: did not win bid?
Thanks John,

That is the best explanation of the 'earlier bid rule' that I have ever seen.
  Topic: forgot password, link just keeps repeating
Cupid

Replies: 1
Views: 1501

PostForum: Support   Posted: Tue Oct 10, 2017 5:12 pm   Subject: forgot password, link just keeps repeating
Please email Mario direct at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.

In the email please include your Gixen id.
  Topic: Item lost for unknown reason
Cupid

Replies: 12
Views: 5870

PostForum: Support   Posted: Tue Oct 10, 2017 8:37 am   Subject: Item lost for unknown reason
You are correct that it was impossible to retract earlier bids within the last few hours of an auction.

In fact it may still be the case, however, it is now possible to retract bids that have only ...
  Topic: Item lost for unknown reason
Cupid

Replies: 12
Views: 5870

PostForum: Support   Posted: Tue Oct 10, 2017 2:15 am   Subject: Item lost for unknown reason
Unfortunately, I don't think a lower offset would have helped because, in order to avoid too many unnecessary requests to Ebay I think Gixen does a check, prior to initiating the whole sniping process ...
  Topic: Item lost for unknown reason
Cupid

Replies: 12
Views: 5870

PostForum: Support   Posted: Mon Oct 09, 2017 8:29 am   Subject: Item lost for unknown reason
There was a bid of EUR 166.00 that was retracted 8 seconds before the auction finished at 9 Oct 2017 at 9:31:44AM BST, look on the bids page a***t(2) Retracted:EUR 166.00 Bid:9 Oct 2 ...
  Topic: Auth token is invalid. Validation of the authentication tok
Cupid

Replies: 3
Views: 2383

PostForum: Support   Posted: Sun Oct 08, 2017 7:27 am   Subject: Auth token is invalid. Validation of the authentication tok
Have you edited any of those snipes since you did the (re-)authorisation ?

If not that may be worth a try, because I'm not sure whether or not the token gets related to the snipe only when it is ch ...
  Topic: Hide additional information
Cupid

Replies: 1
Views: 2474

PostForum: Suggestions and Ideas   Posted: Fri Oct 06, 2017 7:06 am   Subject: Hide additional information
I have moved this to the [url=http://www.gixen.com/forum/viewforum.php?f=3]Suggestions and Ideas area.

There is already a thread requesting this change [url=http://www.gixen.com/forum/viewtopic.php ...
  Topic: Entering a bid
Cupid

Replies: 2
Views: 1582

PostForum: Support   Posted: Thu Oct 05, 2017 6:10 am   Subject: Entering a bid
I presume you used the 'Import Watch list' feature to get these into your snipes list.

After pushing the Edit button you need to look at the bottom of the page to find the editable box. Once you ha ...
  Topic: History explanation, please
Cupid

Replies: 10
Views: 5274

PostForum: Support   Posted: Thu Oct 05, 2017 1:23 am   Subject: History explanation, please
I agree John,

We require an explanation from Mario.
  Topic: History explanation, please
Cupid

Replies: 10
Views: 5274

PostForum: Support   Posted: Wed Oct 04, 2017 1:45 am   Subject: History explanation, please
So multiple edits of an item result in multiple entries in your history ?

I never knew that, why do we need multiple history records in that case ?

Aren't we only interested in what snipe was ac ...
  Topic: Another HTTP TIMEOUT (77) problem
Cupid

Replies: 4
Views: 2167

PostForum: Support   Posted: Wed Oct 04, 2017 1:26 am   Subject: Another HTTP TIMEOUT (77) problem
I also asked, because it would be extremely unusual to get this error on two servers without there actually being some different problem with the snipe... When that situation was investigated recently ...
  Topic: Other Snipes Check?
Cupid

Replies: 2
Views: 2657

PostForum: Suggestions and Ideas   Posted: Tue Oct 03, 2017 7:12 am   Subject: Other Snipes Check?
Such a feature would undoubtedly be regarded as auction tampering by Ebay.

As such it would certainly break their rules.

I suspect that under some jurisdictions it might even be challenged throu ...
  Topic: New Error: Could not add this item (item number)(1, -1).
Cupid

Replies: 2
Views: 2199

PostForum: Support   Posted: Tue Oct 03, 2017 1:20 am   Subject: New Error: Could not add this item (item number)(1, -1).
As far as I am aware the numbers are just an indication of what stage in the process the error has occurred.

They might provide some indication as to why the problem is occurring, but as John says ...
  Topic: not receiving email from Gixen
Cupid

Replies: 1
Views: 1598

PostForum: Support   Posted: Tue Oct 03, 2017 1:15 am   Subject: not receiving email from Gixen
Please contact Mario direct via email at the support address given on the [url=https://www.gixen.com/contact.php]Contact tab above.
  Topic: lost username and password
Cupid

Replies: 1
Views: 1847

PostForum: Support   Posted: Mon Oct 02, 2017 9:45 am   Subject: lost username and password
On the Forgot your Gixen username? You can retrieve it

link. Then you can retrieve your ID using just your email address.

After that use the same process, but select the:

Forgot your Gixen p ...
  Topic: Another HTTP TIMEOUT (77) problem
Cupid

Replies: 4
Views: 2167

PostForum: Support   Posted: Mon Oct 02, 2017 2:13 am   Subject: Another HTTP TIMEOUT (77) problem
Was this snipe Mirrored, and if so what was the status on the Mirror tab ?
  Topic: Cannot log in from Windows phone
Cupid

Replies: 2
Views: 2065

PostForum: Support   Posted: Sun Oct 01, 2017 11:53 am   Subject: Cannot log in from Windows phone
Which pages work and which don't?

Are you using the mobile site:

https://www.gixen.com/mobile/index.php

?
  Topic: no bid - too late
Cupid

Replies: 2
Views: 2232

PostForum: Support   Posted: Sun Oct 01, 2017 10:07 am   Subject: no bid - too late
If you decide to change the amount you bid in the last two minutes of an auction then I recommend that you just place your bid manually, not try to change the snipe you have on Gixen.

It isn't real ...
  Topic: Duplicates
Cupid

Replies: 1
Views: 1967

PostForum: Support   Posted: Thu Sep 28, 2017 1:34 am   Subject: Duplicates
Please post the second paragraph of your post in the 'Suggestions and Ideas' area of this forum.

Left here it is likely to get lost and overlooked.

I will leave Mario to respond to the first (S ...
  Topic: Gixen Desktop Manager
Cupid

Replies: 9
Views: 5803

PostForum: Support   Posted: Thu Sep 28, 2017 1:28 am   Subject: Gixen Desktop Manager
Please ensure that you are running version 2.0.1.

At the time of writing we have no reports of this version NOT working with the new Gixen system.

Please report any issues with it on this forum ...
  Topic: #182743901020 Failed snipe - \"No linked PayPal accoun
Cupid

Replies: 3
Views: 2904

PostForum: Support   Posted: Tue Sep 26, 2017 4:10 am   Subject: #182743901020 Failed snipe - \"No linked PayPal accoun
Sellers can impose this restriction on an auction by auction basis.

It does not apply to BIN items, where instead the seller can request instant payment.

You can ask directly of the seller wheth ...
  Topic: Firefox issues
Cupid

Replies: 4
Views: 3447

PostForum: Support   Posted: Sat Sep 23, 2017 9:12 am   Subject: Firefox issues
I've had no notice of an upgrade to the Firefox plug-in becoming available.

In the mean time please use the web interface, available by logging in here, to add your snipes.
  Topic: old user name trapears after name change
Cupid

Replies: 3
Views: 2109

PostForum: Support   Posted: Sat Sep 23, 2017 6:37 am   Subject: old user name trapears after name change
The one on the snipes page is supposed to be your Ebay account name, obscured with 3 asterisks.

So can we be clear here that it is just your Ebay name that we are talking about... or are you also r ...
  Topic: history sorting feature
Cupid

Replies: 2
Views: 2865

PostForum: Suggestions and Ideas   Posted: Mon Sep 18, 2017 1:12 am   Subject: history sorting feature
I'll move this thread to the suggestions area.
  Topic: How to register for forum and how to edit gixen login data
Cupid

Replies: 2
Views: 3270

PostForum: Support   Posted: Sun Sep 17, 2017 2:24 am   Subject: How to register for forum and how to edit gixen login data
The Forum is deliberately left open for anyone to post on, so that registration, even for a Gixen account, is not required in order to be able to post here.

If you find yourself spending a lot of t ...
  Topic: How to change my password?
Cupid

Replies: 1
Views: 2403

PostForum: Support   Posted: Sun Sep 17, 2017 2:13 am   Subject: How to change my password?
On the home page push the 'Sign Up' button.

On the page that appears, look for 'Forgot your Gixen password? You can reset it here.' Push the link associated with 'here', and follow the instructions ...
  Topic: Linking gixen to eBay
Cupid

Replies: 2
Views: 2281

PostForum: Support   Posted: Sun Sep 17, 2017 2:08 am   Subject: Linking gixen to eBay
After you have logged in, push the 'Settings' button near the top.

On the page that comes up the 'Your eBay authorization for eBay' is the second section. Select the link in that section and follow ...
  Topic: Gixen says that I was OUTBID but I WON
Cupid

Replies: 5
Views: 3650

PostForum: Support   Posted: Sat Sep 16, 2017 1:39 pm   Subject: Gixen says that I was OUTBID but I WON
legrandmaitre,

I am guessing that, if you only started using the service today, that this snipe was not Mirrored, but I thought I'd better just check ?

If, by some chance, it was Mirrored, did y ...
  Topic: Mixed currencies
Cupid

Replies: 15
Views: 7528

PostForum: Support   Posted: Sat Sep 16, 2017 12:01 pm   Subject: Mixed currencies
cso,

I agree Gixen is displaying the wrong currency for this one (My settings point to ebay.co.uk, but I get the same result as you).

It won't affect the sniping operation though, Gixen will sti ...
  Topic: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
Cupid

Replies: 19
Views: 8920

PostForum: Support   Posted: Fri Sep 15, 2017 9:56 am   Subject: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
There is an interim version (2.0.1) of the Gixen Desktop Manager available for download, to tide us over, until we get a fully integrated version in what, hopefully, will be just a few more weeks time ...
  Topic: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
Cupid

Replies: 19
Views: 8920

PostForum: Support   Posted: Fri Sep 15, 2017 4:10 am   Subject: GIXEN NOT REFLECTING THE ACTUAL LATEST HIGHEST BID
FireBad,

If real time update of auction prices is an important feature to you, I recommend that you investigate the Gixen Desktop Manger, since this is its primary function.

The Gixen Desktop Ma ...
  Topic: Unknown Error
Cupid

Replies: 20
Views: 9647

PostForum: Support   Posted: Thu Sep 14, 2017 1:06 am   Subject: Unknown Error
Mander2017,

Thank you for the reminder.

Is this issue persistent on your account ?...

By which I mean do all snipes that you set up fail in exactly this way ?
  Topic: no mirror service
Cupid

Replies: 1
Views: 1895

PostForum: Support   Posted: Wed Sep 13, 2017 9:07 am   Subject: no mirror service
Is it possible that this was not transferred successfully when you set up your new Gixen account ?

Or have you had the Mirror displaying your snipes since then ?

Are you able to locate when you ...
 
Page 1 of 11 Goto page 1, 2, 3 ... 9, 10, 11  Next
All times are GMT - 8 Hours
Jump to:  

© 2015 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.