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Suggestions and Ideas
Posted: Fri Nov 18, 2016 4:14 pm
"Fortunately, such action by them rarely lasts more than a day or so, and after that you can generally safely re-enable your snipes again... you just need to push the 'Edit' button then the 'Modify' button, without changing anything, to enable them once more. "
It's been a few days and still showing the same error messages when I just logged in. However, I manually edit and re-enter the items on my list and the status did change from the previous error messages to scheduled now.
Thank you for your suggestion in resolving this issue!!
Could you kindly delete or mask my i.d. on post #3 but keep the rest for others future reference.
Thank you and have a great weekend!!!
Posted: Fri Nov 18, 2016 10:40 am
If nothing has changed recently, it might be because you have accidentally input your password wrongly, either directly on Ebay, or via Gixen, at some point in the past few days... or if you have changed the location that you log in from recently... both can trigger such action by Ebay.
Fortunately, such action by them rarely lasts more than a day or so, and after that you can generally safely re-enable your snipes again... you just need to push the 'Edit' button then the 'Modify' button, without changing anything, to enable them once more.
If, however, the problem persists then Mario may need to look behind the scenes to see if a more radical solution might be required to get your account working again with Gixen. He can be contacted direct via email at the support address given on the Contact tab above, as well as a short explanation of your issue (or a link to a forum post) always include your Ebay id, in such emails.
Posted: Fri Nov 18, 2016 7:42 am
Did not change or reset anything recently.
My id is <REMOVED UPON REQUEST>.
Still same issue at the time of posting this reply -nov18/16.
Thank you for your assistance.
Posted: Fri Nov 18, 2016 5:29 am
Ebay is not allowing your account to log in via the Gixen servers with the credentials that you have supplied to Gixen.
Have you changed your Ebay credentials recently?
What is your Ebay id?
Posted: Thu Nov 17, 2016 3:58 pm
Post subject: error message and queued bid not in process
All my items since yesterday nov16/16 has been either showing:
"Sign in information is not valid.
Why did I lose this auction?" for item id number 122221297801
The rest of items showing:
"CANCELED - SIGN IN NOT VALID
Why did I lose this auction?".
An item id number that should be queued for sniping is 391622569158 for reference.
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