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[quote="Cupid"]This is exactly what Gixen already does... It's Ebay that has decided that in all instances where you don't actually win, the bid is displayed as one bid increment more than the next highest bid. Also Ebay won't accept any bid that is not at least one bid increment more than the current high bid, perhaps this is why your bid was not submitted in this case ?[/quote]
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Suggestions and Ideas
Posted: Mon Feb 24, 2020 4:30 am
I regard your issue as a Gixen defect, so can you please post about it in the Support area, and provide the auction number of the item concerned.
Posted: Mon Feb 24, 2020 4:22 am
Post subject: Group bid and reserve
Many thanks for explaining how bids work when there is a reserve. Clearly eBayâs behaviour here is complicated and I see the seller has almost arbitrary powers to set reserve price without disclosing what that reserve is. I just used Gixen to bid on an item which had a reserve price. Mine was the highest bid but it proved to be lower than the reserve. Gixen initially informed me that I had the winning bid then in a second email it notified me that my bid had been rejected. It was fairly easy for me to figure out what happened and that may be the best you can do through the available APIs.
HOWEVER - the online history on Gixen showed that I had won the auction and other items that I had grouped with this one were automatically cancelled when in fact I had not won the auction and I had to re-enter my bids on the other items grouped with it to proceed.
Are you able to adjust the behaviour of Gixen when there is a reserve? Even if only to indicate that the item being bid on had a reserve so user is reminded that system canât automatically discern what happened.
Posted: Sat Jan 04, 2020 11:06 pm
A word of caution for bidders not familiar with auctions that have a reserve set: If you bid - either at eBay or with a snipe via gixen - and your bid amount is equal to or higher than an unmet reserve, your bid/snipe automatically jumps to the reserve price set by the seller.
This is the exception to eBay bid increment rules. Since no bid lower than a reserve is ever going to win, if you actually bid equal to or more than the reserve amount your bid immediately jumps to the reserve to satisfy the auction requirement.
eBay's help pages have gone absolutely stupid and you won't find this information there. But this point has been covered in the Community pages more than once. Like here:
Posted: Sat Jan 04, 2020 5:52 am
Sellers can still offer 'Second Chance Offer's after an auction has completed, so I don't think it is actually necessary to expose your maximum bid early.
Posted: Fri Jan 03, 2020 5:24 pm
In this case, you should place your bid manually at least a day in advance - otherwise the seller won't have time to accept the highest bid since it would be placed in the last 10 seconds
Posted: Thu Jan 02, 2020 5:15 am
This is exactly what Gixen already does... It's Ebay that has decided that in all instances where you don't actually win, the bid is displayed as one bid increment more than the next highest bid.
Also Ebay won't accept any bid that is not at least one bid increment more than the current high bid, perhaps this is why your bid was not submitted in this case ?
Posted: Wed Jan 01, 2020 4:11 pm
Post subject: Reserve not met = no bid?
Can it still submit my highest bid even though the reserve is not met, this is due to the seller still has the option to accept the highest bid.
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